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Papaya Playa


Tulum-Boca Paila | Q. Roo, A.P. 179, Cancun 77780, Mexico

Reviews you can trust

61% Do not recommend
3.0 of 5 stars 29 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
Seattle
5 Jan 2008

We reserved 5 nights and left after 3 and by the time we left we didn't even care about the money they wouldn't refund. I agree with the others who were disappointed by the cabana's. There was an extention cord fed into the room with a light bulb, no other electricity and only the light for 5 hours. The paths... more

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1 of 5 stars
mxco
27 Aug 2007
2/2 found this review helpful

we would like to tell you about our stay in "papaya playa" tulum mexico. in short: dirty cabanas, bed bugs, the owner not refunding the 55$ because we complained about his site. we went there and asked to stay for 2 nights in a cabana. the price was 55$ a night. we payed in advance. 1. three hours after checking... more

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1 of 5 stars
NYC
7 Aug 2007 | Trip type: Couples

There are many things to complain about. I will start in alphabetical order: E) Expensive: Very expensive for uncomfortable bungalows, we were much more comfortable sleeping in the shared hamocks outside. Expensive food. M) Mosquitos: we were eaten by mosquitos even with net which had holes everywhere. S) Sergio (owner/manager): Rude, temper problems, obnoxious, profit seeker. Yelled at a nice... more

Great find
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4 of 5 stars
Vail, Colorado
17 May 2007

My wife and I brought our two-year-old down to Tulum to just find some tranquility on the beach and pretty much found it here. It has a very nice spread of beach and the cabanas are simple but fairly priced. We weren't looking for any special services or amenities, just a cool, unpretentious place to stay and relax and we... more

What a Dump!
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1 of 5 stars
Edmonton
16 Apr 2007
2/2 found this review helpful

I'm usually very laid back & tolerant but I've gotta weigh in on this place. My wife & I checked in Mar 10/2007 with no prior reservations as we were "wingin' it" - not a good idea along Tulum's beaches. After some tedious negotiations with the front desk, we moved into a cabana with a bathroom. No hot water in... more

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1 of 5 stars
London
19 Nov 2006 | Trip type: Friends getaway
3/3 found this review helpful

After having arrived after booking a Cabana with a bathroom, they had none and we stupidly agreed to accept a cabana without a bathroom and have a free dinner to compensate. We were taken to our cabana and were speechless over how rank it was. The webiste makes the place look clean and classy. The cabana had 2 beds with... more

2/2 found this review helpful

My boyfriend and I recently stayed at Papaya Playa in Tulum. We paid $30 for a private, concrete floor bungalow with shared bath/shower (note: in order to make a reservation online, Papaya Playa requires full payment in advance). The room was spartan, with just a double bed, mosquito net, small table, and chair. There are no electrical outlets in the... more

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4 of 5 stars
Bay Area, CA, USA
16 May 2006
6/6 found this review helpful

Rented a large (3 bed) cabana that was 15 steps from the beach. It was as clean as I'd expect given its location and doors that opened practically on to the beach. Ate several reasonably priced meals there that we enjoyed (the best food here and in other Tulum spots is fish/ceviche and they don't seem to serve it unless... more

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1 of 5 stars
Colorado CO
6 Apr 2006
1/1 found this review helpful

Very dishonest Manager (sergio) and also rude. Dirty rooms and showers. No hot water. Expensive food. Avoid this place if you want to have good time in Maya region. We escaped after one night stay and Manager wanted tyo charge us for extra nights. There are better places and people then Papya and Sergio. more

PARADISE
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5 of 5 stars
MEXICO
29 Mar 2006
4/5 found this review helpful

If you like nature and good attention, this is the place you should go. It is a rustic ecologic tipe hotel, but as I said before it is the paradise. Even when it´s raining. We went in 03/2006 and I recomend you to go here. I will add photos later. more

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Papaya Playa Also Known As

  • Papaya Playa Cancun
  • Papaya Playa Hotel Cancun
Address: Tulum-Boca Paila | Q. Roo, A.P. 179, Cancun 77780, Mexico