We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Cancun

Free Newsletter

Interested in Papaya Playa and Cancun?

We'll send you updates with the latest deals, reviews and articles for Papaya Playa and Cancun each week.

  • Save Papaya Playa
  • E-mail this page

Papaya Playa


Tulum-Boca Paila | Q. Roo, A.P. 179, Cancun 77780, Mexico

Reviews you can trust

61% Do not recommend
3.0 of 5 stars 29 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (29)
Business (0)
Family (0)
[ Date ] [ Rating ]
Save Review
1 of 5 stars
London
6 Mar 2006
4/6 found this review helpful

Well I've just read all the reviews on the place that I'm about to write about & it is good to know that other people are taking time out to say "it's the worst hotel (if you can call it that)" that I have ever stayed in. $90 per night for a room with 3 girls sharing. One of us... more

Save Review
2 of 5 stars
London
6 Mar 2006
2/2 found this review helpful

The place is overpriced for what you get - don't book in advance as you will pay over the odds. They gave us a big discount which makes it worth the money as a budget place to stay in Tulum. The food and service is not good - eat elsewhere!!! Clean bathrooms and a great beach made up for the... more

Save Review
1 of 5 stars
London
2 Mar 2006
3/5 found this review helpful

Don't go near this place. The owner Sergio is only interested in money. When things go wrong he claims not be the owner but drives around in a new BMW?! 2005 may have been a tough season after 2 hurricanes but all other hotels/cabanas in Tulum offer resaonable value for money. Playa Papaya is a disgrace - overpriced and zero... more

Save Review
1 of 5 stars
Mexico
27 Feb 2006
2/4 found this review helpful

Right away from the beginning this hotel was completely unorganised. Yet as all hotels were pretty much booked we had to stay for two nights. We made our reservation by phone, asking for a bungalow with own bath and shower. They said for 80 USD they have one room available. But upon arrival all of a sudden they wanted 100... more

Save Review
1 of 5 stars
Chicago, Illinois
6 Jan 2006
5/6 found this review helpful

If you want to overspend this is the place. One can spend a lot less for a lot more comfort and care. If you want a room for very expensive with no chairs, no electricity and a bath room five minutes away this is the place for you. I would of rather have camped for less money. We wanted our... more

Save Review
1 of 5 stars
Glasgow
15 Aug 2005
7/8 found this review helpful

This was the only hotel we visited in Mexico which wanted full payment by internet before we arrived and now I know why! Situated on the beach of Tulum, the website makes the accomomdation look fabulous. The reality is very different. The bar and eating areas were dirty and the cabanas were even worse and in a general state of... more

13/15 found this review helpful

If you like rustic, this is the place for you. Gorgeous uncrowded white sand beach, with swaying palms. Perfect for swimming and snorkeling. We got an ocean front hut with a sand floor for $35/night. Shared bath that was new and clean with pretty mosaic tiling. No electricity, except for a generator in the evenings for some light. No real... more

Save Review
1 of 5 stars
Stockholm
21 Aug 2008 | Trip type: Couples

Hace aproximadamente un mes llegué a esa ciudad para pasar unos días. Al llegar en la noche tomamos un taxi... more

Save Review
2 of 5 stars
coguy
20 Oct 2007 | Trip type: Couples

Cet endroit est un vrai villages de CABANES. Elles sont telles que des ados de 13 ans pourraient les construire.... more

Write Your Own Hotel Review

Been to Papaya Playa? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
Location: Cancun, Quintana Roo
£104*
Check Rates ABS:HotelCheckRates-d152892?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Tulum, Quintana Roo
Price not available
Location: Cancun, Quintana Roo
£142*
Check Rates ABS:HotelCheckRates-d219145?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Papaya Playa?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Papaya Playa Also Known As

  • Papaya Playa Cancun
  • Papaya Playa Hotel Cancun
Address: Tulum-Boca Paila | Q. Roo, A.P. 179, Cancun 77780, Mexico