We read all of the reviews and decided to give this hotel try. The worse of this hotel is the beach. The water is just like lake water and there is sea weed everywhere which smells too. The rooms were pretty old and not very clean. They also did not have a bathtub/shower combo, only a tiny shower that took... more

I got this trip from the travel agency. The lobby is a little bit dark. It's not your awesome lobby that you could see on hotels. Anyway, it's clean and the staff are friendly. The concierge staff needs a little more customer service training. They did not inform us the value of the towel card. Keep your towel cards and... more

We had a good time. we recomend this hotel for its value. great place to vaction if on a budget. food was good no complaints. bus stop located in front of hotel. great massage. the door man Max was very cool. only thing i did not like was, the water at the beach eas not deep at all, no waves... more

I only have one good thing to say about this hotel. The bed was very comfortable. I have been to Cancun 4 times and stayed in 4 different places and the bed was by far the most comfortable. That's it. The rest of the hotel absolutely stunk. I won't waste your time or mine explaining all the disgusting details. Nice... more

My husband and I stayed at Oasis Palm Beach, along with 3 of his sisters, my 1st impression waspretty favorable. The lobby has no air conditioning, but that was o.k. I had read several reviews regarding this place. Some good, but most were bad. Our room was ok. The air conditioner worked great and I loved the shower. All and... more

We stayed at the Oasis Palm Beach for 2 weeks from 16th to 30th Oct. We booked with Thomas Cook and we were allocated a good sized room with a huge balcony (room 249 and we didn't pay extra for this) / king sized bed / air con / good sized shower / tv with quite a few english channels.... more

In all we had a fantastic time and never got bored once in the two weeks, the hotel was fine but we did pay an extra 30 dollars a day to move to a room with a balcony, an expense we could have done without but it did make a huge difference. Shame they feel the need to charge for... more

Ok, I took my chances after all the negative feedback and went with very low expectations. Thanks to all my fellow advisors I was very prepared & here are the tips that got us to a Great Vacay! 1. Hotel -Expect a very clean, medium size, & nice hotel no A/C on the lobby or shared areas but who cares... more

K BROWN Oct 21, 2009 After searching and reading reviews on this hotel here is what we found. We stayed for 6 days. The hotel itself was very ... nice and clean for the most part. The front desk was very business and to the point about additional charges ( in-room safe, room service, phone etc). We had a "lagoon... more