FIRST THE HEAVEN the food, restaurants and the service from the staff at this resort is the best ive ever experienced. Even though some of the restaurants were closed due to low occupancy we could find great food every night, at first the menu's look scary and you think please give me a buffet, but once you start to try... more

DO not come here if rain is in the forecast, unless you want to buy a timeshare. We stayed 6 days during which TS Ida showed up in the middle. Rain is a normal thing at this time in this area, however this resort had no rain plan. We were essentially trapped in our room for days with no way... more

Well, what can I say? What a wonderful experience at EDR Presidential Casitas! Everything was over the top and far beyond any expectations we had! Our butlers Eduardo, Santiago, Julio and Claudia were exceptional, and the wait staff at all the restaurants and bars were fanatastic! Once again, our favourite restaurants were Kampai and D'Italia for dinner, Jo Jo's for... more

Just returned from our second visit to the El Dorado Casitas Royale. We were looking so forward to our return visit at this resort. We were disappointed. Our favorite restaurant (Fuentes) was closed. At least one and sometimes two restaurants are closed each day. You have to get a schedule to see where you can eat. The food quality is... more

We went from October 4-October 11 or our honeymoon. We arrived very quickly from the airport it only 30 minutes from Cancun Airport . We arrived to smiling faces eager to help with our bags. We were directed to the check in desk. We checked in and were given a glass of champagne. We came with RCI and were brought... more

This was our second stay at the Eldorado Royale, and it is the first place my wife and I have ever gone back to a second time. Not that we haven't been to many places we've loved, it's just that with it being such a big world, there often isn't time to go somewhere a second time when there are... more

We just returned from our second full 8 day 7 night stay at the El Dorado Royale. We stayed last October, for our honeymoon, and loved it. Obviously, loved it enough to do the same resort again, even though we considered other destinations just to switch it up a bit. We were afraid we would be unable to come close... more

We first visited El Dorado in January 2006. Stayed in a junior suite and while the room was perfectly fine we knew straight away that the Casitas were where we wanted to be. We arranged an upgrade and spent the last 10 days of our holidays in a balcony casita - just perfect. The high vaulted ceiling gave such a... more

Just got back from a week at this resort and have to say that we were fortunate to have beautiful weather at a great resort. We're not real high maintenance folks so this resort was plenty nice for us. Great food. Awesome service. Lots of sun and warm weather. If you're looking for powdery sand beaches that stretch hundreds of... more