We were very unsure about our trip to the Club Regina due to numerous reviews that were negative. Arrived very early (noon) and requested an upper floor, ocean view room - which we were granted and checked into at 1:00 p.m. (Check In is at 4 o'clock). Concierge service, front desk and housekeeping all attentive. Terrific, quiet room with an... more

we stayed at club regina for 2 weeks and yes they do try to sell you timeshare but once we told them we were not interested they were fine although it can be interesting to see what they are offering and we got a free breakfast the room was huge with the bar pool right outside the patio door the... more

My husband and I stayed at the Regina for our Honeymoon. We were supposed to have a 1 bedroom with an ocean view. The lobby looks nice...but when we walked into our room...we were VERY DISAPPOINTED! The room was TINY and not very nice. The shower didn't drain, the phone didn't work, the bathroom was small. When we asked the... more

tried to sell their memberships at all cost, will not take a no for an answer. I will not recommend this place at all. very unprofessional people and kept me there against my will for five (5) hours. hotel director, you need to check very close the marketing department because they are doing a terrible job. very nice rooms and... more

Before we went on this trip I read many reviews on this site, many of them not great so I was a little concerned. What a waste of thought and time. This resort was so beautiful, clean, and the most beautiful beach in Cancun. With the recent scare of the flu in Mexico, it was not full of people, which... more

We arrived in cancun, hotel picked us up in a timely matter.Check in took for ever. They tried to sell us there timeshare and would not take no for an anwser. Finally he left us alone. We then finally received our room, not what we had requested months earlier which was a beach front room. Asked if we could trade... more

We are on our last day at this resort. Our home timeshare is at the Regina in Cabo but this is our second visit at the location. Last year, we did not have a great impression, but the beach and location next to the Westin are so great - we gave it a second try. They have significantly renovated the... more

I just returned from my second trip to Club Regina. My Aunt has a timeshare, and she spends two months a year there. I went for 15 days last year, but only 8 days this trip. I have no experience with the check in of the hotel, as she is always there when I arrive. I have nothing but good... more

My wife and I stayed at the Raintree Club Regina in Cancun the week of February 7th through the 14th 2009. We made our reservations 6 months in advance asking for an ocean view. When we arrived the first thing on their agenda was to get us to go to a 90 minute sales pitch where they want to sell... more