I am sitting at the bar on a Saturday night at the Bel Air at 7:03 pm. I am the only one here and the bartender is only behind the bar because I am there. He speaks absolutely no English and is only surpassed by the prior employee who tended the area when I sat down and he realized that... more

Hotel is sparsely furnished, has no real lobby bar - so no general area with a "buzz" in which to gather / relax / and have a few drinks. Rooms are aged and very average - though clean, bathrooms are aged and small. The "fitness center" had one treadmill (broken), two VERY old stationary bikes, and about 11 miscellaneous hand... more

The Bel Air is a small boutique hotel situated on the main drag with all the other nicer hotels in Cancun. Compared with the Hilton where I stayed a previous night, the Bel Air seemed more serene and even quiet. A good place to take a book out by the pool and read it cover to cover. Everything is made... more

When we arrived at the Bel Air Collection we were more than pleased. Everything was just as beautiful as I had expected. We were immediately greated and given assistance with our bags. Registration went smoothly and quickly which meant we were out on the beach without delay. The decor is clean, artsy, zen, hip and minimalist. The adults only concept... more

The Bel Air Hotel was exactly as pictured. We stayed in a Kool Lanais room. The room was large and clean. Staff was friendly and available without being pushy. There were no time share people there. Nice amenities such as free drinks, coffee, pastries, and sandwiches at different times throughout the day. Far enough from the noise, but shopping and... more

I spent a week on business in Cancun and tried to mix it with a nice stay. Good points: Beach Pool Friendly staff Bad Points: Checkin in Elevators: If you suffer from claustrophobia use the stairs The room: Bad smell, a lot of things did not worked, purple lights (!!!) Restaurant: Its just One... I was not on an all... more

All the staff and service was excellent! i would hiahly recommind this hotel to anyone traveling to cancun. more

It is realy more than i expected, clean great service, nice decoration more

We stayed there for 3 nights 4 days in a Bed and Breakfast Plan that works really great for us, because we had time to go out for party! Breakfast was great, staff very kind and helpfull, rooms very clean and everything white very confortable!!!! Just 10 minutes away from party . .. beach is amazing!!!! more