My husband and I stayed this hotel for five nights on our first time to Cancun. We were hesitant to go there because of the reviews that we read prior to going however when I read between the lines at what people didn't like, I decided to give it a try and am so so happy that we did. The... more

My boyfriend and I got a great deal here. The free breakfast alone is worth the price. This is not a continental breakfast buffet but a real restaurant. Not to mention that the ocean is right there. The pool is so beautiful and there is a bar at the hot tub! There are waiters that come and bring you pina... more

The weather was just perfect from April 8 to April 14, sun and temperatures around 85 degrees F. The Bel Air's location is near the southern end of the Hotel Zone where it was quite windy and the red flags were up the whole time we were there because of the churning waves so there was little access to the... more

We were welcomed with a free 5 minute massage and a glass of Champagne in the out of this world lobby by the friendly and helpful staff. The feeling here is of total relaxation and calm. The lobby area is open to the stars, or sun and you are encouraged to lounge on the comfy seats and sofas and has... more

My boyfriend and I just returned from our trip to Cancun. We stayed at the Bel Air Collection for two nights from March 22-24. We booked the room through united.com for a rate of $75 / night - with taxes included, the grand total came out to $166. I looked through the tripadvisor reviews and thought "there are more good... more

Too many bad comments on that resort. I have to admit something, if you are there to make party, it`s not the resort for you because there`s no entertainment, no activities and no disco in this resort. But if your goal is really to make party, go out of the resort and have fun. You are in Cancun. There`s bars... more

It has taken a year, sorry for that. I don't understand the bad review, especially about the food. We Stayed all inclusive, and the food was awesome.It was our first 3 nights of a 2 week trip. Unfortunately, the weather was really bad, and we were not able to take advantage of the ocean, but my wife swam anyway. Because... more

This hotel was the worst ever. Let me start by saying they played christmas music!!! We couldn't believe our ears, It was March and we were in Mexico with the warmth and the sunshine not the cold and the snow Christmas Music?!?!. Anyways, the place was dead, I thought I was in the twilight zone it was the weirdest thing,... more

The web site for this hotel is a great marketing tool to get you thinking along the lines of a 4 star hotel, but from the plastic palm trees around the pool and lack of umbrellas, to the lack of a towel holder outside the shower, to the plastic chairs on the room balconies, to the lack of comfortable seating... more