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Holiday Inn Cancun Arenas

3.0 of 5
Km 2.5 Blvd Kukulcan Manzana, Cancun 77500, Mexico
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Holiday Inn Cancun Arenas
Ranked #89 of 171 hotels in Cancun
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325 reviews from our community

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Traveller rating
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Date Rating
Sydney, Australia
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Firstly, it is a decent drive and very long walk from where all the action is in Cancun. However the bus runs regularly and if splitting a cab between 4 was only about $6US each so no real problem, just depends what you're wanting out of the stay. The property itself, clean, comfortable, relatively modern and nicely furnished. The on... More

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Pachuca, Mexico
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed 12 May 2013 NEW

It did not ruin my honey moon but certainly was the only bad experience of it. The beach is not good at all, rooms are just ok and the shower has the purpose of being eco-friendly but is far the worst I have tried in my life, even compared to much cheaper hotels, the pressure is so high that you... More

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Portland, Oregon, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 May 2013

I was not sure of what to expect when I last-minute booked this property in Cancun. I needed to be close to downtown to run several errands while enjoying my stay in beautiful Cancun, the land of the Maya. I am very familiar with Cancun and most of its hotels both in downtown and in the Hotel Zone, because I... More

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Mentor, Ohio
Top Contributor
58 reviews 58 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 19 April 2013

Not much to say. O.K. place to sleep. There is no room service menu. You need to go to the dining room and could not order over the phone, (which kinda defeats the concept of room service) to order room service which consists of a pathetic wilted and brown lettuce sandwhich, a club sandwhich with grisley rubberlike meat, or a... More

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See 3 more reviews by SmartDiverGal for Cancun
IHGCare, Guest Relations Manager at Holiday Inn Cancun Arenas, responded to this review
9 May 2013

Dear SmartDiverGal, Thank you for your feedback and for choosing our hotel. Please accept our deepest apologies for the issues you had encountered during your stay. Rest assured that your comments will be reviewed by our team and take actions accordingly. We take all comments into consideration and welcome any opportunity to improve. If there is anything you need next... More

Sao Paulo, SP
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 8 April 2013

I stayed 3 days in this hotel due a business trip to Cancun in May and, to be honest I was surprised, taking in consderation some previous comments I saw at tripadvisor. The hotel is not in the "touristic area" of Cancun, but is not so far from there -in case you want to find a good restaurant or mall.... More

Was this review helpful? Yes 5
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 April 2013

My mum and i had a great holiday here. Im booking up for next may i liked it that much ! You get more than what u pay for here. The bar staff were amazing very attentive the pool bar is the best great for nipping in and out of the pool and sea whilst people watching. My mums disabled... More

Was this review helpful? Yes 2
san diego
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 31 March 2013

Stayed at this resort from March 22 - March 26th, room 2302, very large room overlooking the pool and sea. We had the mini kitchen with fridge, sink, 2 burner cook top and microwave. Room was large and very clean, (no mold to be found). The noise around the pool area was a little bit loud, but didn't bother us... More

Was this review helpful? Yes 4
Sydney
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 25 March 2013

Recently stayed at the Holiday Inn Cancun Arenas. Had an Oceanfront smoking room (only on the balcony). Very clean and the bed was comfortable. Amenities in the room were very good but did not have a fridge in the room, which would have been very welcome. This is an all inclusive resort, so you have to book the specialty restaurants... More

Was this review helpful? Yes 2
Montreal, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 March 2013

Let me start by saying that after reading all the reviews (prior to our trip) I was a little affraid, I didn't know what to expect but we had a wonderful time. My sister and I (both in our late tweenties),stayed at the Holiday Inn from February 26 to March 5, 2013, I have nothing bad to say about this... More

Was this review helpful? Yes 3
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 March 2013

All the personal are very friendly and helpful. From the help desk to the bartenders, every one just want you to have fun. And the food is amazing!!!! The only thing I didn't like at all was when you check out they cut your all inclusive band and you cant consume anything, only if you pay extra, and in any... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Cancun Arenas

Also Known As:
Holiday Inn Cancun Arenas Hotel Cancun
Holiday Inn Cancun Arenas Hotel
Holiday Inn Cancun
Holiday Inn Arenas
Cancun Holiday Inn
Holiday Inn Arenas Cancun
Address: Km 2.5 Blvd Kukulcan Manzana, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Beach Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#62 On the Beach Hotels in Cancun
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
**** ALL INCLUSIVE OPTION ALSO AVAILABLE**** KIDS FREE UNDER 12 Beautiful BEACH FRONT Hotel, Mediterranean style, perfect for couples and families. Located in front of the calm Cancun beaches. Holiday Inn Cancun Arenas with the best location in the Hotel Zone with a warm environment, surrounded by beautiful gardens, with a walk way that brings you a gorgeous view, that goes from Cancun downtown to the heart of the Hotel Zone, where night clubs, shopping mall and restaurants are located. The Hotel offers All Inclusive Plan and European Plan, beautiful and comfortable rooms with ocean or lagoon view, quality service and four star facilities. Your all inclusive package includes: - Comfortable rooms with Internet access, hairdryer, safe deposit box, iron & ironing board, TV cable, voice mail system, alarm clock and coffee maker. - All meals at the International buffet Restaurant. - Snacks next to the pool - Italian Specialties a La Carte for dining option & The Ocean Grill Tequila a'La Carte' (Reservation required) - Domestic Drinks at the Lobby bar, Pool Bar and the Theater Bar. - Room service (limited menu and hours) - daily activity program and night entertainment. - kids Club - Gym. ... more   less 
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Holiday Inn Cancun Arenas
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