We stayed here for a week and really enjoyed it. All the staff was amazing! They were all extremely friendly and helpful, going out of their way to make your stay as good as possible. The drinks were great (the bartender at the snack bar actually had his own really good recipes), and it was quieter than some of the... More

We stayed for two weeks at this hotel, and after a mishap on the first full day, I found myself unable to move away from the hotel for the whole time. . The room was sufficient, although we had to ask a number of times for them to provide a table and chairs for the balcony, eventually getting a couple... More

I stayed in cancun last june in a four star hotel. This is rated a three star. First let me tell you that you get what you pay for. For the money this was a great hotel. Clean rooms, great staff, food was not bad but not over the top. Are rooms were not ready when we got there but... More

This Hotel is a total disappoinment. We came to Cancun for enjoying its beach, but we got frustrated when we saw the beach plenty of seaweed. It is impossible to swim there. Actually, it looked like you weren't in Cancun. The swimming pools (2) are very tiny. Food is just ok, but nothing else. I would only consider to come... More

Food was great very tasty, nice staffs, good service especially if you are a good tippers. But i won't recommend this hotel, no place to swim only 2 small pools always packed with locals. This hotel is located in the lagoon, the beach is full of seaweeds. I like to go back to Cancun but I won't stay in this... More

Comfortable hotel at the end of the Zona Hotelera. Easily accessible by public transportation system which is very cheap and frequent in cancun. Food is OK, Pool is OK and rooms are OK. More

This was a total waste of time and money, food horrible, was supposed to be daily entertainment and there was nothing. MANY things were stolen from my room ex: lip glosses, hair clips and my favorite pair of shoes!!! Pilliow rock hard. Couldnt go in the ocean at all, it was all seaweed. Gym always closed. No bathtubs, hot tubs... More

If you are looking for a hotel that offers you everything you need, then this is the hotel for you,beyond clean rooms,friendly staff,delicious food, if you can't find something to at they will try and make you something.The chefs are the best, safe area,and just overall wonderful--been going to this same hotel for 6 years and would not trade it... More

We looked forward to our stay, and our room was generally nice, but we ran into a few problems and concerns. 1.The hotel allowed live bands/loud sound systems to be played OUTSIDE every night. The booming bass, singers, and micro-phoned music were awful and went on late at night. We often heard it past 10PM, and it was extremely audible... More