We picked this hotel because they had a Pryority Club point Savers special that weekend. I was honestly not expecting much because the deal was unbeleivable. We were pleasantly suprised by the exceptional service we received from the help but more so by the quality of the food. We checked in late around 9:45 PM and the front desk immediately... more

Trip time- April 1-April 6 2008. This hotel was ok. It was clean and the staff are super helpful, but they are so helpful you feel as if you should tip everyone and if you tipped everyone that helped you, you would spend all of your spending money! The first room we were in was 1217, and the room was... more

My husband and I read many bad reviews, so we went there with an attitude of you get what you pay for. It is a 3 star hotel and that is what we were expecting. We actually were pleasantly surprised on how clean and well kept this hotel was. We stayed for 7 nights and enjoyed them all. At time... more

The Staff and Management were friendly and helpful.The rooms were clean and tidy.There was activities for all ages.I thoroghly enjoyed my stay in Cancun and 90% was the staff more

Trip: Mar. 23-29, 2008 Stayed at this Hotel... I had a great time, Staff were very friendly and very nice. Hotel is small which I find it to be a plus compared to the huge resorts found along the Hotelera Zona. Service is much personalize than the big ones around. The ambience is very local . Buffets are for most... more

I was hesitant when we left due to other reviews I had read, but we had a great time. My boyfriend and I stayed during spring break, so of course there were a bunch of people there. We never had any problems getting 2 chairs on the beach, and if there weren't any available, there were extras stacked by the... more

Hotel very clean and well kept. Small dining areas for number of guests. Only one person taking orders at snack bar for food and drinks and one cook. Beach-very small, a lot of seaweed. Advertized non motorized equipment, asked 4 times-said they did not have any. Just happen to run into owner and he did manage to get us snorkling... more

Have heard many nice things about Cancun, was expecting a wonderful time. We stayed 5 nights/6 days. Hotel staff are rude/crude said terrible things about non-Spanish speaking visitors, "fat people, short people, ugly people, and gays." Maid forgot to clean our room on several occasions, I had to ask for towels, toilet paper. Food buffet left lots to be desired,... more

I have been to Cancun before and didn't think there would be a huge difference between a 4 star and a 3 star....THERE IS!!! "You get what you pay for" is exactly how this hotel should be described. We planned this vacation very last minute and just wanted a week of partying, relaxing and sun, we got all three and... more