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All 170 Cancun hotels

Great Parnassus Resort and Spa

3.5 of 5
Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Great Parnassus Resort and Spa
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Ranked #66 of 170 hotels in Cancun
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2,357 reviews from our community

Traveller rating
    679
    773
    427
    238
    240
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Families
1226
 
Couples
636
 
Solo
14
 
Business
29
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Waukegan, Illinois
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 9 June 2013

I'll preface this review by emphasizing that my family (two daughters - 7 and 5, my wife, and I) stayed at Great Parnassus on June 2-8, 2013, and during the first few days of our stay, the weather system that became Tropical Storm Andrea was parked over the Yucatan Peninsula. I heard reports that, at one point, Cancun received 12... More

Was this review helpful? Yes 5
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review
17 June 2013

Dear Guest, Thank you for choosing Great Parnassus Resort & Spa, we appreciate you to share us such a detailed feedback. We are glad that despite of the bad weather at the beginning you could enjoy of a pleasant family vacation and the sun shined for you after a few days. Our main restaurant Magnus, caters to all of our... More

calgary
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 6 June 2013

My husband grandson and I just returned from this resort june 1st. We stayed there a week. We arrived on May 25th and after a slight hassle we were upgraded to a suite which was very nice and large. I should say that the hassle was partly my fault as we went there on a Sunwing fam trip for travel... More

Was this review helpful? Yes 1
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review
16 June 2013

Dear Guest, Thank you for staying at Great Parnassus Resort & Spa, we appreciate you to share us your experience in your recent visit to our Resort. We are glad that even if you had a misunderstanding during your check in, our staff was helpful and able to assist you for you to enjoy your vacation. Being a family Resort,... More

waterlooville
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 June 2013

This is the first time I have left a review but felt I simply had to do it as some of the comments I read before leaving were making me feel ill with worry! Were they staying in the same hotel as me?? Check in was swift, room was done up nicely with a complimentary bottle of fizz and bowl... More

Was this review helpful? Yes 3
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review
16 June 2013

Dear Guest, Thank you for choosing Great Parnassus Resort & Spa to host you on your honeymoon, we also appreciate you to share your experience at the Resort. We are glad that you could enjoy every day a different meal from our more than 10 different food stations at Magnus, our main restaurant available for breakfast, lunch and dinner, which... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 June 2013 via mobile

I went to Great Parnassus on a family trip and my experience was terrible. The bed was like a stone. The bathroom (where the 🚽 is) is like SO LITTLE! The food was horrible! The spaghetti was... GROSS! When you are vegetarian there is nothing to eat! I went to the Italian restaurant, the pizza was the supermarket pizza and... More

Was this review helpful? Yes 2
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review
16 June 2013

Dear Guest, Thank you for sharing your feedback of your recent stay at the Great Parnassus Resort & Spa. Please accept our deepest apologies for not living up to your expectations on your previous stay at our Resort. We can ensure you that we are taking the proper measures in order to keep our high quality standard in our Food... More

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Ocean, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 June 2013

Hate/ Love Relationship I will try to keep this as reader friendly as possible, as I can not stand long drawn out reviews. Hotel Appearance - Big but not overwhelming. Twelve stories high, open-air concept. Grounds and all areas are extremely well taken care. This crew was one of the hardest working I have ever seen. Rooms - This is... More

Was this review helpful? Yes 1
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review
16 June 2013

Dear Guest, Thank you for staying at the Great Parnassus Resort & Spa, we appreciate you to share us your feedback . We are glad that you found Michele as your favorite restaurant in the Resort, this Adults Only French specialty restaurant truly delights our guests with its high end food selection. On behalf of all the staff at the... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 June 2013

I don't understand the negative reviews! This resort is not a 5 star but the staff acts like it is. Great entertainment staff.....Fernando the bartender was so friendly along with waitresses Teri and Anny (I think the names are right). The food was good, and we were always treated nice! Our room was comfortable and clean, the beach was clean... More

Was this review helpful? Yes 2
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review
16 June 2013

Dear Guest, Thank you for choosing Great Parnassus Resort & Spa, we appreciate you to share us your experience in the Resort. We are glad that you could enjoy of a great vacation at the Resort participating in the funny activities organized by our entertainment staff, as well for the treatment received during your whole stay. It will be our... More

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 June 2013 via mobile

Lovely staff,food was terrible..swimming pool covered with annoying screaming kids luckily there was the sister hotel golden parnassus that made my trip amazing the food over there was amazing and staff were too location beautiful over there too..if your am adult don't waste your to staying at great parnassus upgrade and stay at golden parnassus it will be worth it....I... More

Was this review helpful? Yes
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review
15 June 2013

Dear Guest, Thank you for sharing your feedback of your recent stay at Great Parnassus Resort & Spa. We appreciate your kind word for our staff and service. We are glad that you could enjoy your stay in our Adults Only sister Resort, Golden Parnassus. Here at the Great Parnassus we have an Adults Only section featuring an infinity pool,... More

watertown
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 28 May 2013 via mobile

Me and my family are on our way back here for our 4th time. We are bringing 21 guuest for my daughters wedding . This place has it all good food, good service, very good entertainment staff, awesome kids club staff. I truly don't understand all the bad reviews, the people that work at this hotel is nice and very... More

Was this review helpful? Yes 3
See 3 more reviews by roberts21585 for Cancun
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review
31 May 2013

Dear Guest, Thank you so much for choosing Great Parnassus Resort & Spa, is an honor for us, to host such a special occasion as it is your daughter’s wedding. Be sure that we all at Great Parnassus we will work hard to make this event a memory of a lifetime. We are looking forward to welcome you and your... More

Edmond, Oklahoma
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 28 May 2013 via mobile

First, I would like to say my family is not fussy we just expected better. We arrived on Saturday evening and checked out the next day, we could not stand it any longer. Upon arrival, we were greeted at the front desk sort of? No one was very friendly and welcoming after a long day of travel. We asked for... More

Was this review helpful? Yes 4
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review
31 May 2013

Dear Guest, Thank you for choosing Great Parnassus Resort & Spa, we truly appreciate you to provide us with your feedback of your recent visit to the Resort. First of all, allow me to extend you our deepest apology for the inconveniences you faced during your brief stay at the Resort, we are very sorry for not being able to... More

Hereford, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 May 2013

Me and my wife were on our honeymoon at this hotel. Hotal was brilliant, great food, great staff, great pools, great beach, room service was great. There is an Adult pool on the 2nd floor, great just to chill out. one great thing is that there is a sister hotel golden panassus just down the road which customers pay more... More

Was this review helpful? Yes 1
Parnassus2011, Chief Concierge at Great Parnassus Resort and Spa, responded to this review
27 May 2013

Dear Guest, Thank you for choosing Great Parnassus Resort & Spa to spend your honeymoon. We are glad that you truly enjoyed of our great facilities as well as the facilities of the Golden Parnassus, our Only Adult sister Resort, which you can take advantage of the services and facilities staying at the Great Parnassus. We appreciate your feedback regarding... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Room service(74)
  • Entertainment staff(60)
  • Big Ben(57)
  • Kid Club(50)
  • Pool area(46)
  • Food court(41)
  • Very good(25)
  • Very nice(25)
  • French restaurants(21)
  • Time share(14)

Additional Information about Great Parnassus Resort and Spa

Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Top resorts Hotels in Cancun
#46 Romantic Hotels in Cancun
#51 On the Beach Hotels in Cancun
#57 Family Hotels in Cancun
Price Range: ££
Hotel Class:3.5 star (3.5*)
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Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus
Great Parnassus Resort
Great Parnassus Cancun
Great Parnassus Resort Spa
Great Parnassus Resort & Spa
Great Parnassus Resort Cancun
Great Parnassus Hotel
Great Parnassus Resort Spa Cancun
Parnassus Cancun

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