Me and my boyfriend stayed here for two weeks in September 2011. Worst holiday i have ever had the misfortune to experience! I suffered 9 days of our holiday confined to out hotel room with severe food poisoning. As we only ate in the hotel there is no where else i could have caught this from, the chicken from the... More

We stayed here 16th Jan - 31st, " adults and a 17 year old and similar dates the previous year. Quick check in and straight to the lift and off to room 410 - 10 miniutes later back at reception for a room change, 2 days later we moved. The problem was the hotel ventilation system (permenant fixture) and the... More

Good. We arrived on Wednesday at about noon. The front desk personnel was fast and friendly, quickly having us off to a room. The room is playing and has promised except for the television was supposed to be in children's area, which no longer existed. Each room has a perfect view of the ocean. Power was equipped the ceiling fan... More

Jan 25 2012 to feb 1 2012 My husband and i got bumped to the great from the golden(adults only) ,so they upgraded us to a "better room" with a jacuzzi that didnt ever fill. and i think it was 2 double beds if not it was a small queens The adult indoor hot tub never got warm, the mens... More

We stayed at the Great Parnassus with our kids aged 4 & 9 from January 26th to February 2nd. Overall I gave this hotel a very good rating, but there were a few things that will make me choose a different resort next time. First the pros: Check in and check out were a breeze. Staff were always very friendly... More

Im not a complainer!!! Ive been to Mexico several times! Always had a fantastic time!!! Lets just say, waited on room for hours, saw cock roaches by buffet, floor flooded, power was out for hours!!! NO water in rooms, had to ask for a key for the safe, then go get it yourself. After all this.....well the Spa was over... More

Our family traveled in mid January 2012, Saturday to Saturday. The check in and out process took entirely too long. The wait in the lobby to get our room was horrible! After getting throught the check-in process, they swarmed on us to sign up for the "presentation" the next morning to see what ownership packages they had to offer. We... More

Stayed here in june 2010, 2011 and just booked for my 3rd stay, great family resort if your looking for fun for the kids this is the place. Breakfast at magnus was awesome, french toast, omlets, fruit smoothies etc. Big Bens steaks was very good, don't miss the mexican resturant by the kids slides great place to eat. Kids club... More

We arrived in Cancun to stay 4 nights at the Great Parnassus. I have personally been to Cancun and the Riviera Maya at least 25+ times usually traveling with my husband. This time I traveled for a quick girl's long weekend. Like so many others, I read all of the horrific reviews before I left and too, was freaking out.... More