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Great Parnassus Resort and Spa

3.5 of 5
Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #52 of 170 hotels in Cancun
3.5 of 5 stars 1630 Reviews
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1,630 reviews from our community

What travellers say about this hotel
  • Room service(75)
  • Kid Club(61)
  • Big Ben(55)
  • Entertainment staff(49)
  • Food court(47)
  • Very nice(46)
  • Pool area(40)
  • French restaurants(30)
  • King size bed(9)
  • Time share(8)
Traveller rating
    473
    519
    284
    178
    176
Only show reviews for Family (813) | Couples (496) | Business (14)
Date Rating
casey b
Southampton, United Kingdom
Reviewer
4 reviews
4 helpful votes
3 of 5 stars Reviewed 4 February 2012
2
people found this review helpful

Great Hotel for families. we were at posh hotel for one week and then came here for one week to meet up with our extended family and our young nephew and niece. This hotel is designed around families and kids. If you as an adult want quiet goto an adult only hotel. staff--the enthusiasm of the staff is brilliant. give... More

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Leanne M
birmingham
2 reviews
1 helpful vote
1 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Me and my boyfriend stayed here for two weeks in September 2011. Worst holiday i have ever had the misfortune to experience! I suffered 9 days of our holiday confined to out hotel room with severe food poisoning. As we only ate in the hotel there is no where else i could have caught this from, the chicken from the... More

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kenWirralEngland
wirral england
1 review
1 helpful vote
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

We stayed here 16th Jan - 31st, " adults and a 17 year old and similar dates the previous year. Quick check in and straight to the lift and off to room 410 - 10 miniutes later back at reception for a room change, 2 days later we moved. The problem was the hotel ventilation system (permenant fixture) and the... More

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rsimmons4dwi
Maryland
1 review
2 helpful votes
3 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

Good. We arrived on Wednesday at about noon. The front desk personnel was fast and friendly, quickly having us off to a room. The room is playing and has promised except for the television was supposed to be in children's area, which no longer existed. Each room has a perfect view of the ocean. Power was equipped the ceiling fan... More

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lmsaks
pa
2 reviews
1 helpful vote
3 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Jan 25 2012 to feb 1 2012 My husband and i got bumped to the great from the golden(adults only) ,so they upgraded us to a "better room" with a jacuzzi that didnt ever fill. and i think it was 2 double beds if not it was a small queens The adult indoor hot tub never got warm, the mens... More

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edmcouple
Edmonton, AB, CANADA
Reviewer
3 reviews
30 helpful votes
4 of 5 stars Reviewed 3 February 2012
3
people found this review helpful

We stayed at the Great Parnassus with our kids aged 4 & 9 from January 26th to February 2nd. Overall I gave this hotel a very good rating, but there were a few things that will make me choose a different resort next time. First the pros: Check in and check out were a breeze. Staff were always very friendly... More

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Crystal S
Saint Louis, Missouri
1 review
3 of 5 stars Reviewed 2 February 2012

Im not a complainer!!! Ive been to Mexico several times! Always had a fantastic time!!! Lets just say, waited on room for hours, saw cock roaches by buffet, floor flooded, power was out for hours!!! NO water in rooms, had to ask for a key for the safe, then go get it yourself. After all this.....well the Spa was over... More

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Julie103778
Lawrenceburg, Kentucky
2 reviews
5 helpful votes
4 of 5 stars Reviewed 2 February 2012
3
people found this review helpful

Our family traveled in mid January 2012, Saturday to Saturday. The check in and out process took entirely too long. The wait in the lobby to get our room was horrible! After getting throught the check-in process, they swarmed on us to sign up for the "presentation" the next morning to see what ownership packages they had to offer. We... More

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roberts21585
watertown
2 reviews
11 helpful votes
5 of 5 stars Reviewed 1 February 2012
10
people found this review helpful

Stayed here in june 2010, 2011 and just booked for my 3rd stay, great family resort if your looking for fun for the kids this is the place. Breakfast at magnus was awesome, french toast, omlets, fruit smoothies etc. Big Bens steaks was very good, don't miss the mexican resturant by the kids slides great place to eat. Kids club... More

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DMDMaryland
Maryland
Reviewer
4 reviews
25 helpful votes
4 of 5 stars Reviewed 31 January 2012
9
people found this review helpful

We arrived in Cancun to stay 4 nights at the Great Parnassus. I have personally been to Cancun and the Riviera Maya at least 25+ times usually traveling with my husband. This time I traveled for a quick girl's long weekend. Like so many others, I read all of the horrific reviews before I left and too, was freaking out.... More

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Great Parnassus Resort and Spa Also Known As

  • Great Parnassus
  • Great Parnassus Resort
  • Great Parnassus Cancun
  • Great Parnassus Resort Spa
  • Great Parnassus Resort & Spa
  • Great Parnassus Resort Cancun
  • Great Parnassus Hotel
  • Great Parnassus Resort Spa Cancun
  • Parnassus Cancun
Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico

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