This hotel is nothing but a bait and switch. If you want substandard food, sole fish pawned off as lobster tail, watered down drinks, a clean room, towels and toilet paper in your room, a showhead in your shower, a bar fridge that works, cold hot tubs and a closed swim up bar...then go here!! Oh wait...you'll only get that... More

1/ 24/2012 ....Just returned from Great Parnassus.... have been to Cancun 7 or 8 times now. Pro's and Con's. First Pro's... Very younger kid friendly. My 13yr old was too old for many activities. The Michael Jackson show was fabulous. The Portifino Italian restaurant was very good. The Magnus buffet was not so great except the pasta station. The Spa... More

This is not a first trip review but its the first time of I made review because I was very disapointed about this hotel and the Flight compagny Sunwing. We made about 2-3 trip by years and never got lot of problem like that. We stay at the hotel from dec 17 to dec 24 2011 with Sunwing Flight. To... More

I want to get the negative out first, you'll see the positive outshines the icky stuff. First thing, when we arrived, they had overbooked and had no room for the 20+ couples and families arriving that night. It took 6 angry men and women demanding to speak to the manager (at 1am) to finally get help -> we ended up... More

booked for 4 in decemeber and our trip was for Jan. 13 -20. Flight was smooth. Arrived at hotel @ 10 pm and told no rooms available, but would set us up at the flamingo for a night. not acceptable to us and we sat in lobby for 4 hours until manager arrived. was finally sent to Grand caribe real... More

I don't usually write reviews but read them a lot. I just feel compelled to share our experience this time for the benefit of other travelers, mainly those with toddlers... My wife, daughter (4) and son (2) just got back from our stay here. We picked this resort because there was only 1 or 2 other that had child care... More

just got back from a three night stay Jan 16th- 19th, and I just have to say it was just fine. It was in the upper seventys- eighty the sun felt good and the ocean was nice, the pools are a little chill'y. I got lucky getting a fifth floor suite was awesome, the room and view was cool. The... More

We chose this hotel for the location and the rate. We wanted to get away to an all inclusive for as cheaply as possible. We did not receive any hotel info when we checked in and there was no information in our room regarding restaurant hours, pool hours, activities, outings, etc. so we just figured everything out by walking around... More

We were there for 6 nights and very much enjoyed ourselves. Other people who are posting things like "watered down drinks and sodas" need to realize that in Mexico their alcohol is bottled differently and the soda (even Pepsi) is not going to taste as good as the soda in the USA. Different water, different facilities. Anyway that being said... More