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Great Parnassus Resort and Spa

3.5 of 5
Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #52 of 170 hotels in Cancun
3.5 of 5 stars 1626 Reviews
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1,626 reviews from our community

What travellers say about this hotel
  • Room service(75)
  • Kid Club(61)
  • Big Ben(55)
  • Entertainment staff(49)
  • Food court(47)
  • Very nice(46)
  • Pool area(40)
  • French restaurants(30)
  • King size bed(9)
  • Time share(8)
Traveller rating
    473
    516
    284
    177
    176
Only show reviews for Family (810) | Couples (495) | Business (14)
Date Rating
craig s
ayrshire uk
2 reviews
5 of 5 stars Reviewed 19 January 2012

We stayed at this hotel nov 21st to dec 12 2011. if you are looking for a good clean hotel with expectational staff this is the place to go. Nothing is a hassle for these people and if you have a problem they bend over backwards to help. We were meet on arrival by Louis and Fernando who gave us... More

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djbob
djbob
Reviewer
4 reviews
34 helpful votes
4 of 5 stars Reviewed 18 January 2012
27
people found this review helpful

First, i want to acknowledge how much doing a good research on this site before hand has permitted to know very well in advance what i would be getting. Here is an advice to get the most out of tripadvisor. Dont consider reviews that are artificially low. Someone rating a 4-5 start hotel with half a star or worse had... More

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karissa6802
Williamsburg, Virginia
Senior Reviewer
10 reviews
18 helpful votes
3 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

Definitely middle of the road. I can't think of incredibly horrible things to say or incredibly good things to say about the Great Parnassus. If it weren't for the people who worked there, then it probably would have only gotten one star from me. DeeDee in the kids club was great, she kept my two girls (ages 7 and 4)... More

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Danny V
China MI
2 reviews
1 helpful vote
2 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

We know someone who stayed there last year and was happy. Not to bad building, (elevators terribly long wait and stop at every or most floors once on) food hit or miss anyplace, pools not to bad, activities good at pools, bars and drinks hit and miss- good name brands but soda flat/watered down taste at any location even restaurants... More

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Dinesy
Welwyn Garden City, United Kingdom
Contributor
11 reviews
17 helpful votes
3 of 5 stars Reviewed 18 January 2012

We booked our holiday in this hotel with Thomas Cook and went from 18 Dec to 1 Jan. The hotel was very attractive and clean. In fact, it was cleaned the whole time (people picking up cups and plates left around). It is spectacular to look at with a huge atrium set up to look like a boulevard. The room... More

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Conner R
Austin, Texas, United States
1 review
7 helpful votes
1 of 5 stars Reviewed 17 January 2012
7
people found this review helpful

We booked 15 rooms for a company trip January 2012. The Hotel is large, so we were optimistic that we would enjoy a good variety of food and entertainment. To start the trip we waited 1/2 hour in line just to check-in. One lady was trying to get drinks for people, but when there are 50-60 people in line that's... More

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gloria j
Euclid, Ohio
1 review
3 of 5 stars Reviewed 17 January 2012

The island itself is intoxicating and at first glance you think you're in paradise. However, The Great Parnassus could stand a Great Renovation. Our room was nice but the bathroom really needs to be updated, the entire plumbing needs an upgrade. The food is hit or miss, more misses than hits. I ate lots of fruit and tuna sandwiches. I... More

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pyrenese331
Wisconsin
Contributor
15 reviews
129 helpful votes
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

I traveled with a group of 11 people the beginning of January. We had four rooms scattered throughout hotel. All rooms were very clean and had amazing views. The maid service did great and we always had clean towels. The food was good to very good. We ate at Big Ben's and Portofino twice, both times the food was excellent... More

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Andy L
Philadelphia, Pennsylvania, United States
1 review
1 helpful vote
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

We enjoyed our stay. The room was large and slept 3 people since there was a fold down couch that was very comfortable. The bathroom was large but could use some updating. The service in most of the hotel was pretty good except in the restaurants. The food in the specialty restaurants was fair at best. Out of 4 nights,... More

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Ozzzzzzz
1 review
1 helpful vote
3 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

The thing is about reading these reviews, is most people have something else to compare it to. People who have never stayed at a real 4 star or higher resort probably would not know the difference. We always stay at one of the Palace resorts(moon, beach, cancun, or sun). If you compare this resort to any of the previous mentioned,... More

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Great Parnassus Resort and Spa Also Known As

  • Great Parnassus
  • Great Parnassus Resort
  • Great Parnassus Cancun
  • Great Parnassus Resort Spa
  • Great Parnassus Resort & Spa
  • Great Parnassus Resort Cancun
  • Great Parnassus Hotel
  • Great Parnassus Resort Spa Cancun
  • Parnassus Cancun
Address: Blvd. Kukulkan Km. 16.9 Lote 52-04 | Zona Hotelera, Cancun 77500, Mexico

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