We had stayed at the Royal in Playa del Carmen twice, so we figured we couldn't go wrong with the same in Cancun. We were right! We had booked Royal Junior Suite Ocean View mainly because you could choose your room. However, we quickly found out that we could not choose our room unless we were Royal Ocean Front or... more

We went to the Royal for our honeymoon. They greeted us with wine as soon as we came in. The room was awesome. We had the 7th floor ocean front. There were flower pedals on the bed when we arrived it was awesome. Everyone was really nice. Tequillia volleyball was a lot of fun. The only downside was room service... more

We stayed at The Royal Cancun on 29th June - 6th July. Let me start by saying this hotel is wonderful and you are truly looked after. Check in was a breeze, although I was a little disappointed not to have the cold towel and champayne treatment that you are suppose to get, especially as I upgraded to Royal Ocean... more

After reading all of the reviews on here we were very very excited about our trip. And we were not disappointed! Overall the resort is very nice and clean and very well laid out. Food: Wonderful! You never know what to expect with all-inclusives but it was very good. We loved Asiana the most so we ate there twice. Pelicanos... more

My wife and I stayed at the Royal in Cancun from June 1st to June 12th 2008 celebrating our 17th anniversary. First off, Tripadvisor played a big role in our resort choice and it was a great choice. The Royal surpassed our expectations. We stayed in a Royal Corner Suite which was amazing. They staff was great and the food... more

My wife and I stayed at the Royal in Cancun for our honeymoon between June 30th and July 6th! We updgraded to a Swim-up suite (room 135) from a Junior Royal Suite during the online check-in process. The hotel was amazing when you walked in through the doors. We were greeted with a glass of champagne while we waited to... more

this was my 8th time to visit cancun and i must tell you, i will never stay anywhere else, the royal cancun goes above and beyond the call of duty...it was the cleanest, brightest, most up to date resort in the cancun area, if i couls rate this hotel, i would give it a 10 plus. there was not one... more

The royal was a dream! The bed was to die for and we had all the comforts of home including wireless internet. The Royal took my breath away in terms of beauty, and service. I went expecting the worse and was prepared from everything I had heard but was blown away by the professionalism and service. I ordered things not... more

After careful research (on TripAdvisor of course!), we chose the Royal Cancun for our first vacation in Mexico. The hotels web site clearly positions this property as five star luxury, and the majority of the TripAdvisor reviews are very favorable. Our experience at the Royal was a big disappointment to be honest - the resort does not compare to five... more