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Hotel class 4.0 of 5
Kukulkan Km 11.5 Hotel Zone, Cancun 77500, Mexico
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Best fare found from Minneapolis to Cancun: £239

Reviews you can trust

88% Recommend
4.5 of 5 stars 1,074 reviews
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By trip type
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[ Date ] [ Rating ]
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1 of 5 stars
UK
1 Dec 2009 | Trip type: Couples
10
people found this review helpful

unfort i cant agree with most of the reviews below. unfort also i was influenced by simliar reviews to stay at the royal which was a mistake. everyone i have met has told me that we should have stayed at the jw marriott/ritz carlton on charges we nearly had a similiar experience the reviewer below. based on hotel website we... more

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5 of 5 stars
scotland
30 Nov 2009 | Trip type: Couples
12
people found this review helpful

We recently stayed at the royal in cancun for two weeks, and enjoyed every minute. We had upgraded to a royal corner suite, which was lovely, spacious with incredible views of both the carribean sea and the nichupte lagoon. The hotel was very clean, we were amazed to find the man cleaning the pool, actually getting into the pool! The... more

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1 of 5 stars
LONDON
29 Nov 2009 | Trip type: Couples
10
people found this review helpful

for those contemplating staying at the royal a few hard facts should be noted. 1. just because food is for free doesnt mean it should be bad. the so-called speciality restaurants at the back of the hotel serve up inedible food. may i suggest the chefs at the royal stick to mexican food instead of asian and spanish food which... more

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5 of 5 stars
falkirk
29 Nov 2009 | Trip type: Couples
13
people found this review helpful

every aspect of our holiday was perfect this hotel is in a class of it's own the staff were working to the highest standard from the bar staff to the waiters to the maids everyone was oustanding with a special mention to the pool staff who were great fun. I am not a fan of buffet food but it was... more

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5 of 5 stars
California
29 Nov 2009 | Trip type: Couples
11
people found this review helpful

The hotel looked exactly like the pictures you see on the website. I just couldn't believe how beautiful and friendly everyone was. There are no bad rooms, every room has an ocean view. We stayed in the Jr. Royal Beachfront room, we were there for 5 days. The restaurant I enjoyed the most was Spice. It is buffet style but... more

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5 of 5 stars
Missouri
28 Nov 2009 | Trip type: Couples
11
people found this review helpful

There are other lengthy reviews - I can sum it up as this is the best hotel or resort we have ever stayed at! I've stayed at a lot of places for work and pleasure - this is the best experience we've ever had. The entire staff really understands the meaning of excellent customer service. From check in to check... more

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5 of 5 stars
Monaghan, Ireland
24 Nov 2009 | Trip type: Couples
12
people found this review helpful

Myself and my Husband decided on this hotel for our honeymoon and cannot recommend this hotel enough! When we arrived we were handed a cool glass of champagne and a cool towel and we quickly took through booking in, when we got to our room on the 4th Floor we were delighted, The room was fantastic there was a king... more

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1 of 5 stars
London
23 Nov 2009 | Trip type: Couples
11
people found this review helpful

This all-inclusive hotel is the worst I have ever stayed at in my life. My husband and I traveled with 2 other couples and stayed for 7 nights. For a new hotel trying to impress, I was disappointed. Definitely not worthy of the high cost. The meals are either rushed or two slow. At the Spice restaurant, we waited nearly... more

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5 of 5 stars
Toronto
22 Nov 2009 | Trip type: Couples
16
people found this review helpful

Since the opening in early 2007, with great pleasure, we have stayed 6 times at The Royal Cancun. Our most recent visit from Nov. 1 – 15, in spite of some unsettled weather for a few days, included tennis, daily visits to the luxury Spa, Fitness Center and Yoga (expert instructor Martha), pool, and the beach. The 6 restaurants under... more

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4 of 5 stars
St. Louis, Missouri.
21 Nov 2009 | Trip type: Couples
16
people found this review helpful

I read all the reviews before booking and agree with most. I feel this hotel was very top of the line. The food, drinks and service were top notch. I didn't have any trouble with time share people because I didn't give them a chance. It was worse at the airport but we just walked right on by. I knew... more

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The Royal Cancun Also Known As

  • Royal Cancun
  • The Royal Hotel Cancun
  • Royal Hotel Cancun
  • Royal Cancun Resort
Address: Kukulkan Km 11.5 Hotel Zone, Cancun 77500, Mexico