The Royal is "The Best", we love everthing. The restaurants are amazing, the rooms too. All the rooms have a great view. The best employes, that do a great service, are Andreas(Asiana) and Carlos(the best one) in pool. Ask in the pool for my friend Jesus, that be a good job too. For sure "I´ll BE BACK". more

Spent a week at The Royal in early November. It was my first all inclusive holiday and having read the reviews I was expecting a lot from The Royal - I wasn't disappointed. Check-in was easy - less than 10 minutes and we were in the room. We were offered upgrades at check-in but a polite no thank you and... more

Just come back from Cancun, having stayed at the Royal. The most unfortunate thing is that I will not get to stay here again as I will never return to Cancun. The hotel is really really good, the food excellent, the rooms and balconies huge. we were there when hurricane Ida paid a visit, which confined us to the hotel... more

We honeymooned for 2 weeks in September and were completely and utterly impressed with every single area of our stay. Check-in: Beginning at check-in with the 'Royal Concierge' and two glasses of champagne each, we were upgraded for 100 dollars for the stay. We picked times for our room makeup and turndown service in addition to choosing a scent of... more

We went to Cancun for our wedding / honeymoon with family and friends at the end of October. We stayed 7 nights at They Royal Cancun and did the wedding there then moved to the Excellence Playa Mujeres for 4 nights before heading home. The Excellence was a beautiful place to stay as well but I absolutely loved The Royal!... more

My new husband and I stayed at The Royal for 2 weeks in October/November 2009. As there are many great reviews on here praising the hotel, I won't go over things here. Overall, we found the hotel to be wonderful. The staff were the friendliest people we have ever met and our room was amazing. I do have some advice... more

My husband and I stayed at The Royal from 18th October 09 for 2 weeks on honeymoon. We had an amazing time, although we knew we would as we had stayed for 2 weeks in October last year. Rafael the pool butler is amazing (seen in my image) along with Eme who works in Pelicanos. The food is 5* at... more

Just want to start off by saying that we visited the Royal in Cancun for only a few hours this past September of 09 but were so impressed with the beauty of this resort and the level of service that we encountered that we had to write a review. We were staying at the sister resort to this hotel in... more

The hotel was amazing. This is my first time at an all-inclusive but I usually stay at high-end hotels for work and leisure and I have to say that this was a great experience. The staff was attentive but not overly attentive, which I like. The rooms, although luxurious, still have a traditional rustic feel to it. The food...I can't... more