A fabulous hacienda, surounded by a luxuriant vegetation and a few minutes walk away from the Ruins "hotel" entrance. A must when visiting Chichen Itza! more

Stayed one night after a visit to Chichen Itza. Place was incredibly quiet - in fact we may have been the only ones staying. Room which was meant to be a honeymoon suite was fine - but it felt like a motel room. It was spotlessly clean and had what you needed but was essentially a basic room. We had... more

This is a lovely building in beautiful surroundings. Unfrtunately some things rather let it down, Our room had a very noisy air conditioner that rattled away even when turned off. It was noisy throughout the night, If we had stayed for any more I would have asked for another room. There was very little storage space - again only one... more

Last November my husband and I rented a car in Cancun and ventured into the Yucatan Peninsula to explore Chichen Itza, Uxmal, Merida and the Ruta Puuc. Each part of the trip was fascinating. Our two night stay at Hacienda Chichen proved to be relaxing, intimate and the staff was very helpful. Occupancy at the hacienda seemed fairly light, however... more

The reviews seem consistent. The grounds are extremely charming, the pool is huge and beautiful and overall we really enjoyed staying there. Had it not been for the sullen faces of the staff, it would have been perfect. Even though in this low season there were very few guests to take care of, the restaurant staff managed to make us... more

We flew into Cancun and rented a van and drove on the tollway to Hacienda Chichen. We arrived just after dark so it was a little difficult to find in the dark, but when we pulled up in front, it took your breath away. You knew right away this was going to be a wonderful place and experience, definitely not... more

The beautiful grounds leading up to the reception area immediately give you a feel for this well-kept property. We received efficient treatment on arrival, and were impressed with all of the surroundings, steps from the back entrance to Chichen Itza. But he strong disinfectant or insect spray odor in the first rooms was so overwhelming that we insisted on another... more

After reading several recent reviews, I felt like some folks might have been unhappy with the hacienda because it simply did not meet their expectations. Sometimes when places are raved about (and I LOVE this place) people decide to go based on these reviews and do not do any further research. Bad idea. The old saying: one man's trash is... more

The good....The grounds of the Hacienda are beautiful with lovely meandering paths between the main building, pool and the individual casitas. The gardens are taken care of and very beautiful and the pool was lovely and very large. The location next to the ruins was perfect. There were hardly any people at the ruins from opening until about 1:00. It's... more