We booked this resort (Allegro)based on the impressive website, showing 4 restaurants and nightly entertainment (among other features). What we actually GOT was one restaurant, 2 open bars and only one show the whole week. The activities area was CLOSED, as was the kids area, and the other 3 restaurants were not open either. This did not appear the result... more

First things first: Ignore all the previous reviews. As of October 24, the British 'First Choice' people are gone - So no more 'In2Action' team, no more American Idol entertainment, no more song and dance around the pool, no more loud horn on the pool - It's all gone with First Choice. Good riddance. They were every bit as annoying... more

We stayed at the Allegro/HVWS from Sep 25-Oct 3, 2009. It was my second stay, but my only experience with the First Choice crowd. The Allegro was lovely. I found the food to be quite good overall, except for the English-ness of the breakfasts. I visited Alberto the Omelette Guy a lot to solve that wee problem. The fruits and... more

My husband, myself, son (age 12) and daughter (age 17) and her boyfriend (age 18 who we brought along as his high school graduation gift to him from our family) were the people I am writing in reference to. My husband and I both have traveled extensively, our kids have not. I have been everywhere from Kathmandu to London, New... more

Wonderful people, right on the gulf with a hot tub on the beach and free drinks. You don't need to go anywhere. They feed you whenever you want so all you have to do is lay on the beach and relax. more

This was our 4th or 5th time staying at this hotel but this time it was different. First we were not sure if it was still Occidental Allegro or Holiday Village - White Sands. It seems First Choice, a British Tour Agency took over the activities and entertainment and we still don't know what other aspects of management they controlled.... more

My husband and I booked this resort after reading the (very mixed) reviews here. While most of the reviews talk about this being a family-friendly resort, they don't emphasize that this resort is primarily designed for families with young children. We were originally assigned a room right adjacent to the little kid's pool, but talked to the front desk and... more

First of all I am not a complainer but felt compelled to let people know about our stay we just returned from today. There was 5 in our group, myself, spouse, 20 year old, 19 year old, and 17 year 11 month old. Drinking age in Cozumel is 18 and this resort STRICTLY enforces it. All of us were quite... more

The vacation truly exceeded our highest expectations. We stayed in the 'adults only' area and we were really pleased with what we experienced. From entering the suite, the lounge area to the right and the Jacuzzi to the left of the open plan area. Through to the bedroom with one enormous 6'6" wide bed laid out with dressing gowns and... more