We stayed 3 nights at the Presidente in May 09 (Memorial Day weekend). Due to the swine flu, no cruise ship stopped in Mexico, so the island was basically empty. The hotel was kind enough to give us an upgrade to a ocean view room (5205, the south aisle, probably the best place to stay in the hotel). The North... more

We stayed at the presidente for 3 nights following our wedding which took place at Mr. Sancho's. Every staff we encountered was very friendly and helpful. Our room (a suite) was very nice, had a comfortable bed, and excellent view. We ate at the italian restaurant and although it was good we were not overly impressed. The breakfast buffet at... more

4th return to the "Presidente", each trip has been great over 25 years, with many upgrades. About 3 miles south of town, perfect for relaxing, great beaches, great service, very clean. Scuba pickup right outside room, being south of town makes the ride out quick. Food was great at both restaurants, but town is just a short drive away. It's... more

It is really a shame that this hotel is so quiet. It is an absolutely great place, amazing staff and one of the best rooms I have ever stayed in (i have been to may ritz carltons and Four Seasons hotels). As I sit here now looking from my bed at an absolutely beautiful ocean, I wonder why people are... more

I have been to Cancun 11 times and have not had an experience such as this one...Room was dirty... black feet when walk across the floor barefoot. I used the hotel marina and paid 70 dollars for a sailboat ride (which was less than an hour cruising right in front of the hotel back and forth) The marina worker was... more

Good hotel, clean rooms and friendly staff. Great place to rest and relax. The best thing of this hotel is the beach reef, snorkel all day long. Restaurant was very good, not very happy to have the managers of the hotel eating next to guests, but can stand it, seen worse things. Flag your waiter with time at the beach,... more

Just returned from the Presidente InterContinental in Cozumel and had a great one week stay. The resort, especially the service, was outstanding. From Jorge, to Leonardo, to the asst. mgr. Ricardo, and everyone else we interacted with, to a person, everyone was extremely friendly, courteous, and committed to making our stay memorable. My wife and I, travelled with our 8... more

We've stayed at El Presidente on numerous occassions and have loved it every time. But we made the mistake of joining their "vacation club" (aka "The Club"). Big, expensive mistake! Don't don't do it, it's a rip off, especially if you like to upgrade or visit during the holidays! more

This was our second stay at the Presidente. After the first, 7 years ago, we were hooked and vowed to come back.....took us awhile. We stayed in a beachfront room which was right ON the beach with an exquisite view. The beds have been upgraded to, we decided, the most comfortable hotel beds we have EVER slept in. Service at... more