The small special things this hotel does make it the enjoyable stay that it. We go at least twice a year to somewhere warm and this trip will stand out as one of the best. We were so relaxed and some how actually did more activities then we usually do. The romantic dinner for 2 on the beach was excellent.... More

I just spent a Thursday - Sunday at the Cozumel Palace and what an experiece!! I had never been to Mexico so when my friend chose it for her destination wedding I was very happy. I can't express enough positivity about this place. It didn't matter what position the staff was (cleaning, bar, server, etc.) - when you saw them... More

Just when you think it can't get any better there it does! Truly, every time we go we can't wait to go back! We enjoy going for the ease of snorkeling (you get picked up right out the back door on their private dock). We just returned from another FABULOUS week at The Cozumel Palace. What a nice surprise it... More

I recently stayed at Cozumel Palace on January 7th-14th. I wanted to take the time to let everyone know that I had a fantastic time at the resort from the first time I walked in the door until morning I left. The food was excellent as well as the service. The waiters and waitress were very attentive and always kept... More

Our first visit to the Cozumel Palace was in a word - FABULOUS. Yes, the resort is small but BIG on service. After day one we were treated as VIP's. Sitting outside and ordering from every restaurant menu, rooms are good sized and ALL ocean view. Not partial either - full ocean view with balconies and hamicks. Now we upgraded... More

This resort is absolutely wonderful. The staff are so warm, friendly, they learn your name, and are attentive but not too much so. You feel pampered but not pressured. Cozumel is an incredibly safe island, and like many we came for the snorkeling. The resort has an excellent snorkel site right out in front and while the number of fish... More

We traveled with our 5 year old grandson. This was our second trip to Mexico with him and he adapted to this hotel very quickly. Highlights for him were the pool, the restaurants. We used the $1500 credit to swim with the sting rays and the dolphins. In addition we did the Atlantis submarine, which is very worthwhile. We also... More

The Cozumel Palace provided us with the most Amazing 25th Anniversary get away. From the moment we entered the front door being greeted with drinks to our exit a week later as I painfully let them remove my resort band as we left we were treated like royalty.Our suite was absoutly georgeous. The Hosekeeping and concierge staff was ahead of... More

We loved everything about the Cozumel Palace! It is conveniently located in Cozumel, with a 15 minute walk distance to the shops in town, and in the other direction to the cruise terminal. It was a 10 minute cab ride from the airport. We were greeted with cool, scented towels on arrival, along with a rose and a cocktail. We... More