The hotel accomodations are "okay". They bought an older hotel, and half renovated it, so aspects of the room are modern, and others show their age. The pictures the palace provides don't really show it....but you'll see it and be disappointed when you get there. I have two main issues with our stay at the Cozumel Palace: 1) We were... more

Well let me just start off buy saying that the cozumel palace was by far the best choice that me and my wife could have made...everyone at the palace was great they waited on you hand and foot if you ever needed something they where right there for you..and not to mention anytime you passed one of the employees in... more

My husband and I just returned from a 9 day vacation at the Cozumel Palace. At first, we weren't sure about an "all-inclusive" but after our experience we would DO it all over again!!! Our room was fabulous. We had a junior suite and it was very clean and cozy! Our view was breathtaking. The food and dessert was delicious... more

My husband, myself and our 8 yr old son stayed here 5 nights. The location is perfect if you want to be near the town of San Miguel for shopping or nightlife. If you are looking for a resort with a great beach, pick another one. But, if you are looking for terrific service, pick this one. The service staff... more

Cozumel Palace is located within the downtown district of Cozumel, Mexico. The downtown district is quite dirty and 3rd world countryish. The city streets are full of peddlers trying to sell you meaningless items, which becomes very annoying to ward off these people. There are cruise ships that dock there to explore the area. The area seems crime free, but... more

This was our 4th year in a row to vacation at Cozumel Palace. We are a family with 2 young children so the small but cozy nature of this all-inclusive was perfect for us. The kids loved the sandy area which overlooks the coral rocks. You can snorkel right off the pier and docks in front of the hotel and... more

My Wife and I just celebrated our Honeymoon at the Cozumel Palace. We could not ask for anything better. The rooms were just as beautiful as the pictures in there website, the facilities were constantly being cleaned and updated, and the staff is second to none. From the second we entered the loby, to the instance we departed, we were... more

I just have to write a short review because I'm so sick of all these reviews from people that sound so astonished that there is no beach at the Cozumel Palace. Didn't you check out the resort before you went there? It tells you right on the Palace website that there is only a manmade beach like area but snorkeling... more

Our room had an obvious mold problem. When we reported this to the desk - twice - we were told to talk to housekeeping. Housekeeping did try to help - even left a note apologizing - and we were stuck in the awful (though attractive ) room. Spent the entire vacation coughing and wheezing - even woke up a few... more