The Good: First and foremost I was surprised by the food. It was actually very good for an all-inclusive. I can't remember any food that was bad. The room service was prompt and the food was just as good as everything else we at there. Service was great at the pool and they always kept my drink full. Jacuzzi in... more

Our stay at the palace was a mixed experience. This was our second stay at a palace resort in as many years (Cancun previous). It was highlighted with some outstanding service. Diego (poolside bar), Luis (bar), Danny (pool) and Sara (front desk) were all exceptional. The cleanliness outside and in is to be commended. The food is above average for... more

After booking our hotel on bookit for cozumel palace, I feel the need to warn other people that the pictures shown under the city view rooms is nowhere close to what you are going to receive. We booked a city view room and I've stayed in better motel 6's. There was mold on the floor, cracked tile, we had none... more

I spent 8 days at CP and loved it. Room was great with a ocean view and top of the line inside. Small bar and well stocked fridge in the room and a big comfortable bed plus a jaccuzi in the living room. What more could you want? The service from the first minute to the last was the best... more

Our room, the resort lobby and the pool area were top rate. Every employee we encountered provided "world class" service, especially Miguel, Carlos and "Super" Mario. The food was great, especially the Asian and Mexican restaurants. We also enjoyed dining outdoors. We definitely recommend the Cozumel Palace to anyone interested. more

We stayed at the Cozumel Palace from June 28th to July 6th. The food was very good even for our 5 year old and 16 year old. Room Service was awesome, they came daily with the hamburger, french fries & chocolate cake. The service is superior, everyone is friendly and willing to make your vacation the best ever. We walked... more

The ammenities were fantastic, the service exceeded my expectations of an all-inclusive. My wife and I picked this after serveral reviews and location convenience and was not disappointed. Close to town(couple of blocks), outstanding dive shop on location(although we heard Palace Resorts was booting Aqua Safari for 1 company for all their resorts-BIG MISTAKE PALACE). Aqua Safari was top notch... more

Cozumel Palace is one of the most beautiful destinations we've visited. It is immaculate, the food is superb in each of the four restaurants. The staff is so incredibley accomodating that you just couldn't want for anything. This Palace Resort as the rest of them is an all enclusive, which may I say, the ONLY way to go these days.... more

We are frequent visitors to the palace resorts (members), and wanted to add the Cozumel Palace to our list of destinations. Rather than getting into specifics already covered in past reviews, I will just say that the Cozumel Palace was generally on a par with our other palace resort experiences - great food, great service, and great people. The hotel... more