I want to start by saying, that the El Cozumeleno has some of the best staff, friendly, hardworking always helpful. The resort is one of the cleanest, there was always someone, cleaning, dusting, painting, etc. the beach was raked every night, there was someone cleaning the pier for days on end. We never had a problem with towels or hot... More

El Cozumeleno is a lovely resort with friendly staff and an beautiful well kept grounds and rooms. We were very happy with the physical surroundings. The pools are beautiful, the beach is clean and well kept. But as food is an important part of any experience for us, we found the food lacking in excitement and variety and after a... More

All around a great resort for the price. Drinks were above average and the food was great. We were only there for 2 nights but I would think the options for dinning could become boring after a week; there was only one buffet and one a la carte restaurant. Our room had a funny smell, it must had been freshly... More

We returned from five days at El Cozumeleno yesterday, January 29. I think the best recommendation that you could get is that I could always when someone was going home that day. Instead of a smile, I would meet them on the elevator and they would say, well, we have to go home today. I felt the same way yesterday.... More

I found this property to be good value for money. The food was decent, the staff extremely friendly and helpful and the accommodation comfortable. I liked snorkelling in the beach area and even starting further south and drifting back. I arranged dives with the dive shop. They are a good outfit - Ocean Tours. The only downside was that the... More

Our famliy of four (2 kids aged 8 and 10) left our winter wonderland in Minnesota and stayed at El Coz on Jan 20-27th. We were joined by our cousins from Iowa with kids aged 7 and 9. Overall our experence was very good - - and one that will provide many great memories down the road. Because of the... More

My husband and I stayed from Jan. 14-18th. We last minute planned this trip due to an extra Christmas bonus at work so we were limited with funds but really wanted warmer weather and nervously booked. We have never stayed at such a low star rating hotel. Airport: small with a few shops and 1 sandwich shop. After picking up... More

We stayed in El Cozumeleno from dec 28 to jan 11. First time to Mexico, been to Cuba and Dominican before. Wanna start by saying that before going there I read many reviews on Trip Advisor and was a bit worried about the food in that resort. Many people were saying that the food is bad and some of them... More

We were trying to choose between resorts for our trip to Cozumel April 2011 and had narrowed it down to two hotels, one of which was El Cozumeleno. Reviews on the other hotel highlighted their food, whereas most reviews on El Cozumeleno highlighted the fantastic snorkeling right off the beach of the hotel. We decided to book the El Cozumeleno,... More