We stayed at the Hotel Cozumel for 10 days. We had a really fun time there. We went Scuba diving with Blue XT-Sea most mornings but spent nearly all of the afternoon at the pool, which is huge and not very crowded. We were able to get drinks served to us, and chips were always available at the pool bar.... more

Hotel Cozumel is local and charming. The food in the dining rooms is buffet style and fresh. Expect Mexican food, NOT American food. I ate and ate and ate fresh fruit, beans and nice unprocessed spicy dishes. The presentation of the food is beautiful. The staff is friendly and fun, fun, fun. I especially liked staying here because half of... more

My husband and I have stayed here once before..about 5 years ago. Back then we had a great experience, and so booked here again. The positives: The room was very clean, air conditioning excellent..Maids, waiters wonderful, professional , and friendly. The best food was to be had at the snack bar by the pool..chicken fajitas with guacamole. This is where... more

Service was less than acceptable and required that you request it. At all times. No poolside service to speak of. The bellhop opened the taxi door for my wife approximately ~once~ when we arrived. No service at all unless you approached them and even then it seemed to inconvenience the staff more often than not. If you are there on... more

We chose Hotel Cozumel in connection with a dive vacation because of its location and the on-site dive operator, Dive Paradise. The Hotel Cozumel met our expectations. Our room was clean and of standard and sufficient/usual size. There was a noticeable smell of cleaning chemicals periodically during our one-week stay, but it was not so strong as to be objectionable... more

We just came back from Hotel Cozumel and Resort and we can not stop talking about the great time we had there. The staff is attentive and very polite, always showing concern about the guests. Our children, 8 and 9 had lots of fun, they had a huge pool with a jacuzzi and provide you with pool games like volley... more

We stayed for 12 nights at Hotel Cozumel and resort. We did not do the all inclusive plan preferring to take advantage of the great location and walk to the incredible restaurants around town. The hotel is about 1/2 mile from the square and maybe a couple miles from the far end of town. For us this was a perfect... more

Overall our stay was very relaxing. When we weren't diving with Dive Paradise, we were relaxing poolside. It was very quiet due to flu scrare and we enjoyed the peace. Here are the pros and cons: Pros: Service was good, scuba access on premise, strong AC, Big Pool Cons: Bed very hard, alcohol bottom shelf, food just ok more

I'll look for other places to stay next time I'm in Cozumel. Probably either downtown or on the beach proper. The rooms were good, nothing special, although the furniture was a bit old. Good shower pressure. Housekeeping never provided enough of something every day - soap, shampoo, towels, coffee - very inconsistent. Front desk staff didn't know anything about their... more