The resort isn't that terrible, we have just stayed at the Palace resorts, and have become spoiled. There was no comparison!!!!! I think what really got me was that for $300.00 more bucks we could have stayed at the Cozumel Palace again and had a better experience. We were just trying to see how this resort stacks up to what... more

My wife, daughter 13, son 11 and I just got back from our second visit to the Hotel Cozumel Resort. My previous review of Hotel Cozumel and Resort was titled "Already planning next years trip!!!” Our last visit to Hotel Cozumel and Resort was in 2005, prior to the hurricane. We traveled to Cancun the year after the hurricane as... more

Hotel Cozumel and Resort - only there one night but very impressed location: close to town, 5 min walk to grocery, tunnel to their connected beach and dive shop (Paradise) dive op: can't speak to the dive op but there were lockers and rinse tanks on the beach side of the tunnel hotel/rooms: nice entrance lobby, elevators to rooms, rooms... more

The service was incredible! I have been traveling for years and I have never had so much fun, The entertainment was EXCELLENT!!! Anjel and Julio from Animacion were attentive and incredibly talented!!! WOW, what a great time. Cannot wait to come back, for a longer period of time this time. more

The hotel was nice and clean, the pool was great and it had a very good location. My only problem with them was after we had returned home, we noticed that they had charged my credit card twice as much for a tour, as they claimed the tour cost. They had us sign the receipt that showed only pesos, and... more

Wife and I stayed at HC from 2/12-2/16. Overall we thought the hotel was very good and a great value. Our thoughts: Room - clean and plenty of space. Nice balcony for hanging dive gear. Housekeeper was excellant. Do not lose the safe key because they charge $150. Location - excellant, we like to walk and it is a perfect... more

This was our first time in Cozumel. We got a great deal for hotel and flight, which we couldn't pass up. The hotel was clean and comfortable. The staff was very polite and helpful and always willing to help. I was concerned about "too pushy" salemen that I read about a lot during my research before our trip. The only... more

This was our second stay at Hotel Cozumel. It is a good place to stay if you are not looking for 5 star accomadations. The hotel is clean, the rooms are nice and clean, breakfast is great (all we ate there) location to town is easy, beach club is nice. The staff is very friendly and the maid service is... more

My partner and I just returned from a trip to Cozumel. We booked our lodging via the Hotel Cozumel website and the breakfast buffet, a diving lesson, and food/bev discounts were included. We had to change our reservation due to a conflict with our airline and there was some difficulty there - it ended up being resolved but I might... more