My 3rd time here (also 2008 & 2009) and this was the 1st time I had an issue with a musty damp feeling in the room. Had to treat luggage and give it a good airing upon arriving home. Clothing was damp during the entire stay. The staff were quick and earnest to attempt to remedy this (some kind of... More

If you check my history you'll see a fairly extensive review of my first visit to Iberostar Coz (April 2010), so I won't get into all of that again-- just some of the things that stood out for me between then and now. What was good/better: -- Staff seemed friendler than last time. -- Even more food options at the... More

This was our second trip to the Iberostar Cozumel, and we’re torn as to whether or not it will be our last. First, the good. Out of all the all-inclusive places we’ve stayed, this one feels the most ‘homey’ to us – when we’ve spent a day roaming the island, it always feels good to get back. The grounds are... More

Resort immaculate, staff worked extremely hard to make our vacation special.grounds were most beautiful no complaints. Highly reccomend to adults not really for kids More

w/o Jan.21-28,2012 – Cozumel, Mexico Once again, a great vacation at a great place, our Third Iberostar property. West Jet Flight was perfect, direct from Toronto to Cozumel. The descent into the airport on a sunny day was spectacular. The turquoise waters, the cruise ships in port, all a great sight to see. Short 20 minute ride in a small... More

The hotel is 19km from San Miguel and as noted by many others, to get anywhere is a 20USD taxi ride at least. A trip round the island cost 90USD but did include a stop at San Gervasio, which in my opinion are more interesting than those at Tulum. The snorkelling was disappointing. There is no reef as such and... More

My wife and I were at this resort Jan. 21-Feb. 1, 2012. Wish it was longer. This is a smaller resort, but its perfomance was Grande. Right from ease of check-in to our final breakfast and check-out, the staff were amazing. We were given a choice, yes a choice, of two rooms when we arrived...we chose a room in the... More

First time staying in cozumel. This was our 8th iberosar we stayed at. Smaller than the others but same quality. Grounds are beautiful. Rooms are smaller than we are used to but the bungalows are kind of neat. The staff were freindly and very helpfull. Food was very good at rock star cafe and steak joynt and can always find... More

I am a new scuba diver who chose this resort specifically because of the diving amenities on the resort. I have to say that we had a perfect experience. I agree with other reviewers who comment on the friendliness of the staff, but it was the dive shop personnel who really stood out. From our first interaction with Kate behind... More