Seven couples went to the Park Royal for fun and relaxation. One evenning AT10:30 pm we returned to our rooms and found 3 of the rooms open including the safes. One man was standing in the hall watching and two others were in the rooms. These man claimed to be there to fix a door. We called the manager and... more

We spent 3 nights here and the hotel is just excellent. Cleans room, good food and service and friendly staff made for a perfect break. The reps at Lomas Travel in the hotel were very helpful - we took the Sea Trek and the Jeep Safari. I was concerned about being bothered by time share touts but never even saw... more

Review is based on my two most recent stays at the Park Royal, a resort I visit about once a month. I stayed at the Park Royal from May 30 - June 6, & June 16 - 23, 2009. The Good: - Resort continues to deliver an excellent value with the nicest property on Cozumel & great accommodations for the... more

Long-time Cozumel visitor, first time at this property - found a good deal on Travelocity. 2nd floor room was simple but very clean. Maids were especially friendly and the overall service was very good if not excellent. Bed was a bit hard (as usual in most places I've been to in Cozumel - we've stayed in over a dozen different... more

So my experience with Park Royal Cozumel was nothing less than amazing. It started with the surprise - both my bf and I had read most of the reviews and realized there were several good ones, and some bad ones. We were slightly scared. But I can assure you, (at least for us) it was a lot better than anything... more

I had read the reviews, most of which were good, so I booked this hotel based on those reviews. I definately didn't have a great experience. This was my daughter's graduation trip and she and her best friend said it sucked. No beach, no kayaks, snorkel gear was only available to use for 1 hour. Not as described on website.... more

This was our 5th stay at Park Royal. Two of them pre Wilma and three since. We have always enjoyed staying there and didn't have a "bad" trip this time. Many folks commented on how much they were enjoying themselves. We thought the food was the best we have experienced there. As always, the wait staff, workers and most bartenders... more

We were there 10 years ago and it was, frankly, not a good spot. Today, All the renovations were incredible- hardly surprising they got awards. We just spent 2 glorius weeks there May 29/ Jun 12. WOW! Hotel- superb- can't describe how how great everything was - room spacious- restaurants food superb, staff- all wonderful. more

This was the best trip I have ever taken. The food and drinks and people were all so fantastic. The coconut grouper at the Mexican Rest. was the best ( we went back 2 times just for it). Also you have to try the funky monkey with the banana it was the best. The snorkeling was so great that there... more