Arrived at the Park Royal about 12:00 via cab. The lobby was full of people, which made the check in a little longer than we had hoped for. Our room was not ready yet so we went down to the main restaurant and had a nice lunch a couple of beers. Shortly after that we were able to get into... more

In general, great place, will return, good bang for the buck. Brits, Mexican, and American guests. Last week of August 2009, the hotel was approximately 30% capacity. Time share salesman (in blue ´Royal´ shirts) under control, although the hotel itself runs the time share staff and they are everywhere. Very few tourists in town due to H1N1 scare. Mexicans respond... more

We stayed for two weeks at the Park Royal, and we had the most amazing holiday. The hotel was stunning to look at, surrounded by tropical vegetation,and absolutely spotless. Our room was very nice, with a view overlooking the main pool, it was spacious with a good sized bathroom. The room was cleaned every day, to a high standard, the... more

This was our first visit to the hotel and have stayed at many all inclusives. You don't have to dress up for dinner. The italian restaurant was great (grouper was excellant) and the only other choice other than the buffet was mexican. It was ok, but not much mexican food on the menu. Breakfast buffet was good. You get tired... more

This property is absolutely beautiful! The grounds are gorgeous and spotless. Five beautiful pools - 2 overlooking the ocean. My teenage daughter and I spent 5 nights there on a diving trip. We loved our room, our view, the grounds, and the location. Those things alone will probably take us back there again. A few things to note though: This... more

We just got back from a week at the Park Royal and thought that this is the best place we have stayed on the island. We loved the location (walking distance to the new pier and shops) and loved the decks overlooking the ocean by the pools. My kids ages 10 and 12 loved the snorkeling right at the resort.... more

What can I say that has not already been said. I almost chose not to review the hotel so I could keep it as a secret to myself, but I see that its not going to happen!! The Park Royal was perfect in every way. My wife and I stayed here for a week with 2 other couples during Thanksgiving... more

We stayed at the Park Royal Cozumel for a week in July 2009. Overall, the hotel was great and the service and attention received from its personnel was unquestionable. There were a couple of issues in our rooms (faulty TV remote control, safety box) but were resolved immediately. The food was very good and lots of variety and options for... more

My wife and I have traveled to Cozumel several times and this is first time to stay at the Park Royal. We truly enjoyed our stay and will definitely return. The grounds, staff, rooms and food were all great! We had a perfect time and have no complaints on any aspect of the facility. The all inclusive was well worth... more