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All 58 Cozumel hotels »

Park Royal Cozumel

3.5 of 5
Playa Paraiso Km 3.5, Cozumel 77600, Mexico
Hotel amenities
Ranked #22 of 58 hotels in Cozumel
4.0 of 5 stars 960 Reviews
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960 reviews from our community

What travellers say about this hotel
  • Cruise ship(59)
  • Time share(50)
  • Snack bar(33)
  • Very nice(29)
  • Italian restaurant(28)
  • HOT WATER(23)
  • Beach area(20)
  • Infinity pool(18)
  • Ocean views(14)
  • King size bed(10)
Traveller rating
    350
    358
    126
    66
    60
Only show reviews for Family (202) | Couples (442) | Business (7)
Date Rating
Wally621
Prior Lake, MN
2 reviews
8 helpful votes
5 of 5 stars Reviewed 14 January 2012
6
people found this review helpful

Stayed 4 nites. My wife and I thought it was the best. Just read other reviews and we just don't get it, unless you rated it a 4 or a 5 out of five. Service and grounds are the best. They open the door to exit the buffet for you. Not a biggie but thats the type of service you... More

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Suzanne S
Plano, Texas, United States
2 reviews
5 helpful votes
2 of 5 stars Reviewed 13 January 2012
4
people found this review helpful

We picked Park Royal because of the beach area which was lovely for the three grandkid's that went with us. They loved it. I read the other reviews and noted the hot water issue but silly me assumed that the problem was long fixed. We stayed 6 days and had only cold showers for two of those days. After a... More

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Louie M
Enumclaw, Washington
Reviewer
3 reviews
7 helpful votes
4 of 5 stars Reviewed 12 January 2012
6
people found this review helpful

The Park Royal is a very friendly and comfortable hotel. The all inclusive is a great value and the food is for the most part excellent just shy away from oriental night in the buffet. The Italian and the Mexican restaurants on site are in the all incusive and are excellent restaurants. The only complaint I have is I was... More

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n329c
Chicago, Illinois
2 reviews
7 helpful votes
3 of 5 stars Reviewed 12 January 2012
3
people found this review helpful

Pros: It is a very clean resort, the activities staff are very friendly (Gustavo, Manuel), my 11 yr old son had a really good time, he was always playing games/sports. The staff in the buffet restaurant were always friendly and attentive. Food variety was okay and the resort only has 2 specialty restaurants which are okay as well. It has... More

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countygirlCP
Carrying Place
1 review
5 of 5 stars Reviewed 12 January 2012

Stayed here last February, no complaints , hotel was great, food very satisfying, snorkeling in front of the hotel a daily treat ! When we arrived we had to wait for our room to be ready no problem went and changed , and they found us shortly after advising our rooms were ready. It wasnt until our last day that... More

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Penny Z
Bethel Park, Pennsylvania
Reviewer
5 reviews
5 of 5 stars Reviewed 10 January 2012

Although the beds are "Mayan Mattresses," meaning they are hard as a rock, we love staying here. We have returned many times. The size is perfect-not too large. It is easy to get from your room to the beach and restaurants and back. The food is fresh, delicious and plentiful. There is great snorkeling off the beach lagoon. The pier... More

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BrookeATL
Atlanta, Georgia, United States
Reviewer
3 reviews
23 helpful votes
1 of 5 stars Reviewed 9 January 2012
8
people found this review helpful

...because I feel like giving one star is a stretch. All inclusive? Seriously? In the room, which had two double beds instead of the king we requested, there was no mini bar, coffee pot, iron, hair dryer, conditioner, lotion, hot water or room service. Basically, you're over paying for a bed, a tv, and two bottles of water (if you... More

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soososad
Bronx, New York
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

First let me say that this is long overdue. My wife and I stayed here for our 10th anniversary. Upon arrival we were told that the room we booked was no longer available and we would be “upgraded” to another room. The change was not bad but I have to say I’m tired of booking a certain room only to... More

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Nick S
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 8 January 2012

We had a very relaxing trip - a perfect respite from the real world! Great staff, very clean, and excellent views. More

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lovelyginger86
Portland, Oregon, United States
2 reviews
4 of 5 stars Reviewed 7 January 2012

Park Royal hotel in Cozumel Mexico is beautiful! Had a great area for swimming and snorkeling. Food was pretty good, they have two restaurants that you have to make reservations to go to and a buffet that had a pretty good selection of food. The Italian restaurant was great! The food selection and service was great. The Mexican restaurant was... More

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Park Royal Cozumel Also Known As

  • Park Royal Hotel Cozumel
  • Park Royal Cozumel Mexico
  • Park Royal
Address: Playa Paraiso Km 3.5, Cozumel 77600, Mexico

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Park Royal Cozumel
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