I was very pleased with this resort. The food was above average. Service was great at times and poor at times (particularly at the buffet). However, for an all-inclusive, it was great and I would definitely go there again. We did an excursion in town where we cooked with a local lady after going to the market and buying all... more

My brother and I spent our vacation here. If you treat people with respect and kindness you will get it back here. The resort was very clean and the grounds were washed and swept daily. The staff was very friendly and eager to assist and/or serve. The food was very good, not 5 star but very good and plenty of... more

The Resort was beautiful! Very well designed and managed. The staff members are very friendly and accomidating. I enjoyed my stay and would defiantly come back! more

I highly recommend the Occidental Grand for honeymooners, lovers and couples who want to escape. I will not take children back there. We took our niece and nephew ages 12 and 17. We were in the "Royal Club" and although the ammenities were fabulous, the kids were bored. I loved the hot tub and the restaurant, the kids loved the... more

This was our sixth trip to Cozumel and we have always stayed at the Occidental Grand. Usually we stay for a week or more and scuba dive, but this time my wife and I decided to do a long weekend getaway and just relax. We took only carry on luggage so it was easy to escape the airport. The moment... more

Just returned from 6 nights at the Occidental Grand Cozumel and couldn't have been happier with our experience. We were greeted with champagne by Sofia who is so nice and wonderful to interact with on a daily basis. We had requested a room with a king bed but was given a double instead. We were offered an upgrade to the... more

Firstly, may I say this is was our second time at the Grand. I come for the scuba diving, my wife enjoys a total relax of sunbatheing on the beach and reading. We booked for the end of September (26th) to October (10th) as we had been last year on these dates and found the resort very quiet and under-occupied.... more

went on a 14 day holiday in october. The hotel is lovely. the grounds wonderful, staff great but the food is not very good. they put the buffet out at between 11 and 12 in the beach restaurant and then it is there until after 4.00pm on heated shelves. not good. breakfast is the night before leftovers. ok we are... more

We went for our 5th time there and will be returning for our 6th in a month. The dive operation, (Dive Palancar) is 1st class. I have been diving for 25 plus years and this is the best I have ever found! My wife does not dive, and loves this place. Everything is easy, food is great, top shelf drinks.... more