I recently returned from an 8 night trip to the Occidental Grand and it was paradise. They welcomed us with a glass of champagne! Everyone was extremely nice and my friend and I were sad to leave. The beach was beautiful- I spent about 7 hours a day there. The water was clear and warm. You could rent gear for... more

If you're a diver, this is the place to be. Pier is ON this property - Staff is AMAZING! Food, Drinks, Pools, Activities were average. Rooms were dated. Spa could have been nicer. Cabanas on beach were beautiful...if you could reserve one early enough. Would only go back for diving experience. more

We have been to Cozumel five times. My significant other is a diver, I am not. This is a great place for anyone, including serious divers! There is a pick-up right at the dock each day for dives and the Palencar Reef is one of the finest! There are no waves for swimming, the beach is long, sandy and quiet!... more

My daughter and I spent 7 nights, and had a wonderful time! We have a lovely view of the serenity pool, and our room was clean and pleasant. Yes, the showers are simply the best!! The staff were all polite and responded to our requests quickly. The food is good for an all-inclusive, drinks were good. The "Dirty Monkey" was... more

This was our second visit to Occidental Grand; the first was 5 years ago. The hotel is on a beautiful stretch of beach at the south end of the island, away from the bustle of San Miguel. Check in was easy and they gave us the rooms we had requested: an upper floor, king beds, near to our sister and... more

If you dive, this is the resort to stay at. I could write for days about he beautiful grounds, beautiful rooms, and expert dive staff. But I dont have the time. What I will say is this: There are cheaper alternatives on the island, and a few bucks may sway your choice of lodging. YOU ALWAYS PAY FOR WHAT YOU... more

This place sucked. It is a waste of my time to go in to detail. Stay at another resort. We go to Mexico twice a year and this is so bad that it makes me laugh at any good reviews. It does have good looking grounds and that is it. I tried to warn you! more

We went to the Occidential Grand to sit in the sun and relax and that is what we did. Three of us ages 23 to 79 and we all had a wonderful time. The rooms were clean and the bathroom huge. There were always beach chairs to be found. Tried all of the restaurants and the food was okay, but... more

First of all, this hotel is miles from the main town of Cozumel and is located virtually in the jungle. The hotel is spread out over a large area and you have to walk quite a lot from your room to the restaurants/reception and beach. However, this did not bother us and we found it quite pleasant (specially observing the... more