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Royal Club at Occidental Grand Cozumel

Kilometro 17.5, Carretera Sur Cozumel, El Cedral | San Francisco Palancar, Cozumel 77600, Mexico
Hotel amenities
Royal Club at Occidental Grand Cozumel
Ranked #17 of 58 hotels in Cozumel
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176 reviews from our community

Traveller rating
    113
    37
    12
    8
    6
See reviews for
Families
35
 
Couples
108
 
Solo
7
 
Business
0
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Montreal
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

We’ve just returned home from a week’s stay at the Occidental Grand Cozumel Royal Club and would like to share certain aspects of our experience with those of you who might be considering the OGC Royal Club as your next holiday destination. While we did, upon arrival meet with a booking / accommodation snafu, the problem was quickly resolved by... More

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1 review
5 of 5 stars Reviewed 4 June 2013

After an air conditioner issue in the standard room, we bumped up to the Royal Club. This was absolutely the best decision! Margarita and Monica at the concierge desk were incredible. They always greeted you with a smile and seemed eager accommodate our every need. Tomas and Adrian at La Carreta made each meal a spectacular event with the presentation... More

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San Francisco, CA
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 4 June 2013

So this is now our 4th stay at the Royal Club. As usual, we had a wonderful vacation. As mentioned in some of the previous reviews, there are some areas that the hotel could improve on. I will list these at the end of this review. However, the reason I give this resort 5 stars is because of the incredible... More

Was this review helpful? Yes 2
See 3 more reviews by Alangood for Cozumel
Montreal, Qc
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 21 May 2013

My husband and I just returned from one week at the Royal Club at the Occidental Grand Cozumel. We loved every minute of it. Upon arrival, we were immediately taken by cart to the Royal Club where our check in was processed quickly and efficiently. We thoroughly enjoyed the proximity to the pool and the beach as well as the... More

Was this review helpful? Yes 1
Stratford Upon Avon
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 19 May 2013

I can't believe that there are 18 better hotels on Cozumel. I think many reviewers place their reviews on the Occidental Grand site rather than the Royal Club and this might be dragging down the average score for the Royal Club. I have three gripes about the place, and they apply to the whole hotel, rather than just to the... More

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Northport, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

The trip started out on a sour note when we checked in. When we made the reservation, we were "assured" that we would have a room with a king size bed. It didn't. When we complained to the Royal Club staff, they told us that they have a limited number of king size bedrooms and they can not assure it.... More

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Powell River, Canada
1 review
4 of 5 stars Reviewed 27 April 2013

We stayed at the Royal Club from April 6-20. My expectations were not high, but this resort did exceed my expectations. Our room was clean and comfortable. Nothing fancy but we were in Mexico and didn't expect luxury. The beach was beautiful, always able to find chairs and we normally didn't hit the beach until the afternoon. The first couple... More

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Texas City, Texas
1 review
1 of 5 stars Reviewed 22 April 2013

first of all, this is a nice spot to dive sites, but that's it this place is awful. everything is going down the hill if you are looking for a luxury, relaxation or romantic , you must find out a different place. mosquitoes everywhere,lizards,spiders , we slept in a zoo! was impossible to get a beach chair , people wake... More

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Trois Rivieres
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 16 April 2013

My wife and I vacationed at the Royal Club last week. Check-in (April 6th) was a bit arduous, due to issues in the laundry dep't. However, Nelly and Margerita took very good care of us all week. Food at La Careta was excellent, whether at breakfast, lunch or dinner. Wine was good. Food at the buffet was OK but wine... More

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See 2 more reviews by RoadWarrior98 for Cozumel
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 16 March 2013

We stayed at the Royal Club from March 5-13. We usually stay at 3 star resorts, but we decided to try this “luxury” resort based on the reviews and a good early booking price. We were very disappointed. We booked last September and the reviews were very good then. However, the resort has apparently gone downhill since then. This is... More

Was this review helpful? Yes 3
 
 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(7)
  • Dive shop(5)
  • Lobby bar(4)
  • Friendly and helpful(3)
  • Most part(3)
  • Extra money(3)

Additional Information about Royal Club at Occidental Grand Cozumel

Address: Kilometro 17.5, Carretera Sur Cozumel, El Cedral | San Francisco Palancar, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#7 Romantic Hotels in Cozumel
Price Range: ££
Reservation Options:
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Also Known As:
Royal Club At Occidental Grand Cozumel Hotel
Royal Club At Occidental Grand Cozumel Hotel Cozumel
Royal Hotel

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Royal Club at Occidental Grand Cozumel
See lowest price for your stay*
Enter dates 1 night 2 nights
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