First of all , I tought the hotel was in a nice area! The hotel inside was not as the online pictures! Service was ok, there was 12 of us! and only one guy to help us with our luggage, we even felt bad for hm, since it was soo many of us! the hotel was under renovation, only one... more

This is my second stay at this hotel. I usually don't stay at the same place twice, but I wanted to go back to Mujeres and this seemed like the best value. Compared to last year it seems that the resort may have gone down a little. Or it could just be that we were there during a very slow... more

I like reporting good news but other than location this place needs a huge overhaul. We got a room (in the tower) very very cheap thru bookit.com so I won't complain about the price but the service was just downright poor. where to start ???? this was a 4 day stay . No water at all one morning at 6;30... more

Just returned from a 5 day stay at Avalon Reef and will go back. We researched the hotel thoroughly and did not have any surprises. We stayed in a villa and the breakfast buffet was part of our room rate. We opted not to do the all inclusive since we prefer to experience new restaurants and the reviews of it... more

First - don't do the all-inclusive meal plan. Get the breakfast buffet but that's it. Go to town to have amazing meals at cheap prices. It's a short walk to Hidalgo Street for lunch/dinner. We stayed in the villas (old part). AC, shower (sometimes hot, sometimes cold), great views from room. Huge bed - hard, and a fridge, micro, blender,... more

Good stuff: - Location is beautiful, - All employees from maids, bartenders, waiters and front desk were wonderful and friendly, EXCEPT FOR TIME-SHARE SHARKS. Management is minimal at best, NEVER SAW THEM - Close to town and all the wonderful restaurants and bars Bad stuff: -We paid for all-inclusive (big mistake). Breakfast buffet was good but the other meals are... more

We stayed at the Avalon for 8 days and there isn't a more wonderful location on the whole island. The views were breathtaking and the constant sound ofthe surf lulled us to sleep every night. The grounds are nice, the staff is helpful and we loved being isolated by the bridge and yet just a short walk to the center... more

A mixed review, Lets say some of the good stuff first: - Location is beautiful, the northern tip of the island surrounded by turquoise water. - Kings bath (pretty neat! very rocky and wavy with interesting fish) Lots of "need improvement" items: - To start off our reservation was delayed due to the hurricane ida, but the hotel did not... more

This place was exactly what we were looking for! You can't beat the location of the resort...Breathtaking! The beach is not huge, but smaller and quaint, felt like out own resort. Staff was accomodating and wonderful! We did not stay in the Villas though we heard great things about them. Our room itself was okay... nothing great but the wonderful... more