Hubby and I were there from 2/25 - 3/4 and loved it. As others have stated it is very clean. The staff were friendly and accomodating. I liked the kitchenette so we could lounge in the morning before going to the beach. Loved that "Hildago Street" activity right ouside the front doors. Our room faced the back, could see the... more

Hotel is very clean and very well maintained. That being said we secured our cash and passports in the safe that was provided in the rooms, but this is what was taken from our room while we were out on our first night there. 1 carton of cigarretts, 1 bottle of liquor, that was unopened, his shaving kit, my hair... more

My husband and I have been to Isla Mujeres 3 times now and we always stay at Suites Los Arcos. The location is the best - right on 'restaurant row', which is just 3 blocks from the beachfront. The rooms are basic, but always in good condition and clean. There's AC, a table, queen size bed and even a balcony. more

We stayed two nights in March and were very pleased. I made these reservations last September by emailing the hotel directly. Before we arrived, I checked with the owner to make sure they were expecting us. We even arrived on the last ferry after 11pm. I had let them know we could be late. The owner's english is good but... more

Booked 3 nights through Orbitz/Cheap Tickets and paid in advance way over what the hotel charges directly. When we arrived, despite the fact that we had a written confirmation and receipts of what we paid, they said they never heard of us or our reservation. Let us stay one night and then booked us in another hotel where accommodations were... more

My son and I stayed at the Los Arcos Suites in Isla and loved the location to the beach and the hotel rooms were very, very clean. The staff was nice and having a kitchenette was great. The major drawback was the noise. For two nights there was loud banging above us and the staff had different stories about what... more

This was our third year in a row staying on Isla. 2006 at the Cristalmar , 2007 with our 3 teens we booked the penthouse at Nautibeach and now my husband and I have just returned from Los Arcos suites.. We traveled with another couple (their first trip to Isla) from Jan21-Jan27/08. The rooms were great, just what we needed,... more

We've stayed there twice and are going to book again for this year. It's right in the middle of town and it's a 5 minute walk to the beach. What could be better? They even have a computer in the lobby with internet access for the guests. The staff are very friendly and helpful. We booked through the Lost Oasis... more

I was planning a 10 day getaway by myself to experience Isla Mujeres. I searched high and low, looking at beachside hotels and downtown hotels. Having never been there and not knowing anyone who had I just went with my gut. I emailed Los Arcos directly and was pleased at the $55 a nt rate they quoted. Compared to all... more