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Isla Mujeres Palace

4.0 of 5
Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400 , Mexico
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Isla Mujeres Palace
Ranked #5 of 35 hotels in Isla Mujeres
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290 reviews from our community

Traveller rating
    218
    43
    12
    9
    8
See reviews for
Families
31
 
Couples
224
 
Solo
4
 
Business
3
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
McKinney
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

This hotel was amazing. This is an adults only resort, so no screaming children to interfere with you vacation. The hotel was very clean and there were people constantly working on various items throughout the hotel. We had a pool/ocean view, and it was lovely. The room was great; however, the shower was a pain, b/c it leaked out the... More

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Kelowna, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013 NEW

We had a glorious stay at the Isla Mujeres Palace this last week. Although this resort is not perfect for all it was perfect for me. I wanted a nice, quiet relaxing vacation reading by the pool or beach and this is exactly what I got. The resort is small, clean and the staff were great and attentive overall. The... More

Was this review helpful? Yes 1
Bastrop, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

No puking teenagers! No screaming kids! Small resort so you don't need a map to get around! Spent 11 days/nights ehre for our honeymoon and we would live there if possible. I do not have one negative thing to say.

Was this review helpful? Yes 2
London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

Pretty much as per our last visit ... Got to echo most of the other comments previously - We chose to return here as it is the smallest of Palace's hotels and is so much more personal. You tend to get to know most people staying at the resort and it makes it a very friendly place. Staff sooo helpful... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013 via mobile

Thank you so much for making us feel so welcome to the resort, palace resort truly is a palace and you treat your guest like queens and kings and make us feel comfortable and keep us happy!!! I love the staff they are great and friendly and the manager was super professional and making sure everything was great!!! The reception... More

Was this review helpful? Yes 1
Simpsonville, Kentucky
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013

We just returned from a week at the Isla Mujeres Palace, and while it was very nice in most ways, there were just a few things that completely missed the mark! Let me start by saying that we have previously stayed at Sun Palace and Cozumel Palace, and have visited at the Moon Palace and Playacar Palace, so this review... More

Was this review helpful? Yes 1
Breckenridge, Colorado, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 May 2013

We love staying at the Isla Mujeras palace, we are treated so very well. The rooms are spacious, the beds are comfortable and the staff is exceptional. The property is located in a quiet area of the island and is small but offers a variety of activiies. The beach is clean and offers drink service. The pool is clean and... More

Was this review helpful? Yes 1
Mansfield, Ohio
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 27 April 2013

We wanted something small and low key, where we didn't have to stress about anything, and we couldn't have picked a better place! We loved the Palace so much I can't imagine going anywhere else. We were greeted by name and led to a small office for check in. I was given a flower and we received a glass of... More

Was this review helpful? Yes 3
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 April 2013

We visited this resort April 12 to 19th. Each and everyday was hot and sunny. The staff at this resort are all wonderful, warm and friendly. The manager goes out of his way to see you are comfortable and he treats both guests and staff with warmth and respect. The rooms are modern and well appointed. The pool and beach... More

Was this review helpful? Yes 1
See 5 more reviews by Jamie H for Isla Mujeres
Saratoga Springs, New York
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 19 April 2013

We wanted a property that was smaller and landed on this one with 82 units. As the property has most of its employees coming over from the mainland, the spa services were a little less available than other Palace Properties. We also found that we had less people trying to sell us things. The wind and waves were crazy so... More

Was this review helpful? Yes 1
See 5 more reviews by Holly V for Isla Mujeres
 
 
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Hotel Summarization (Beta)

What travellers say

  • Golf cart(27)
  • Room service(10)
  • North beach(7)
  • Ocean views(6)
  • Small resort(4)
  • Very nice(4)
  • Jose Luis(4)
  • Great time(3)
  • Other guest(3)

Additional Information about Isla Mujeres Palace

Address: Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400 , Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Isla Mujeres
#3 On the Beach Hotels in Isla Mujeres
#4 Romantic Hotels in Isla Mujeres
Price Range: ££££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more   less 
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Also Known As:
Isla Mujeres Palace Hotel Isla Mujeres
Isla Mujeres Palace Hotel
Hotel Isla Mujeres
Palace Hotel Isla Mujeres

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Isla Mujeres Palace
See lowest price for your stay* (from Expedia.com, BookIt.com, CheapCaribbean, and 9 more)
Enter dates 1 night 2 nights
Show Prices