I truly recomend it we had a fantastic honeymoon in this hotel we had a honeymoom package everything went according to plan excelent room. The staff is very friendly, the hotel has a travel agency were you can book guided trips to all archeological sites. The breakfast is also very good with a lot of food to choose from, they... more

I stayed in this hotel in October 2004. I found the staff very helpful and accomodating. I have no spanish at all, but I didn't find that a problem. The food in the restaurant wasn't fantastic but it was quite acceptable, we had a room service dinner one night and it was delicious. The furniture and fittings in our room... more

Had a group of 23 at the hotel for 3 nights and have to say I would likely stay again. The staff is friendly and wants to please, though we had keys for several rooms that needed to be recoded each day. The rooms were adequate and clean. A little more water pressure on the 9th floor would have been... more

There were two reviews on the El Castellano. One said the folks were friendly, and I can confirm that. The other said the water was too cold in the bathroom, and the street lighting was too dim. The hotel has nothing to do with Merida public works, but the lighting wasn't any different anywhere else in town. We had a... more

After staying at this hotel I realized it was very expensive for what was offered.The room was very,very basic, simple furnishing,warm water that took never got hot, no floor coverings.It is on a side street downtown that after dark walking from the main plaza was scary as it is not well lit.I found other hotels in Merida that offered more... more

It's an excellent hotel, the service and attention from the staff is great they are very pleased to help and as yucatecan people, they are always with a smile in their faces. The rooms are very comfortables and are very quiet, even at the time the maids are working. The air conditioning works perfectly well, and that is important in... more

hotel sufficiente, senza infamia e senza lode. camere carine con tutto l'occorrente tranne che hanno internet weirless a pagamento ,... more

El lugar es cómodo, con buenos servicios y habitaciones pensadas para que por un viaje de trabajo puedas ocuparte en... more

Ho soggiornato qui una sola notte, dal 23 al 24 marzo 2009. Che dire, un trattamento principesco, eccessivo per quanto... more