We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Presidente InterContinental Villa Mercedes and Merida?

We'll send you updates with the latest deals, reviews and articles for Presidente InterContinental Villa Mercedes and Merida each week.

  • Save Presidente InterContinental Villa Mercedes
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d230801?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

Presidente InterContinental Villa Mercedes


Hotel class 3.5 of 5
Avda Colon 500 Centro | (formerly Hotel Villa Mercedes), Merida 97000, Mexico
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Reviews you can trust

71% Recommend
4.0 of 5 stars 32 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (32)
[ Date ] [ Rating ]
Save Review
3 of 5 stars
Pordenone
19 Nov 2009 | Trip type: Couples New

My husband and me spent 4 nights at Intercontinental hotel in Merida during our honey moon. General stay was very good, excellent hospitality at front desk, staff polite and kind and always happy to help, congierges and parking men always smiling and helpful, BUT an unexpected cloth theft in our room while away during the day have upset and very... more

Save Review
5 of 5 stars
Texas
2 Oct 2009 | Trip type: Business

I stayed five nights at this hotel. It was lovely. This hotel has some historic character that sets it apart from others. The architecture is very Mexico. The rooms are large and well-appointed. I ate in its only restaurant and the food and service was very good. This hotel is very quiet, no activites, clubs. However, nearby are several hotels... more

Save Review
5 of 5 stars
Miami
10 Aug 2009 | Trip type: Family

We spent 3 nights at this hotel and we felt like home. Location is great and staff are really friendly. Facilities were extremely clean and Club Level Longue adds a nice touch to your stay. more

Management response from
Moguel, Front Office Manager

Good Afternoon, Thank you so much for giving us your feed back, and sharing your experience. We make every effort to ensure the ambiance and proper treatment of our guests in the hotel and specially at the lounge section. Again, I appreciate all observations, and welcome your comments and suggestions, so that way we can track the level of our...

nice hotel
Save Review
4 of 5 stars
Houston, Texas
28 Apr 2009 | Trip type: Couples

not 4 star, but is certainly 3 1/2. Located across from the Fiesta and Hyatt, not many local resturants near- Holiday Inn has a good buffet as does Sanborn (both across the street). all floors are stone and carry noise, if you are a light sleeper. Service staff was very good with our only problem being a coffee maker in... more

Save Review
4 of 5 stars
West Yorkshire England
18 Feb 2009 | Trip type: Couples

About 3 days before we arrived we got an e-mail from someone I thought was the concierge but he was officially entitled the "Front Desk Manager" - presumably an American title. He introduced himself by e-mail and offered us any help required. He then introduced himself personally when we arrived and said farewell when we left. This was very creditable... more

Management response from
Moguel, Christian Moguel Front Office Manager

First and foremost, I would like to thank each of you who have contributed to this channel of communication for the valuable and appropriate feedback. With your interesting comments related to your experience in Merida and in our hotel, we collect valuable information that enable us to take the necessary actions to improve the guest’s experience. I would like to...

Save Review
5 of 5 stars
Maine
15 Jan 2009

The Intercontinental in Merida was a fantastic! The hotel seemed recently renovated, with a spacious room, decent bathroom, and a very comfortable bed. Most importantly, it felt colonial, and like it belonged right in Merida... unlike the Hyatt (I imagine) across the street. For the money, $150 USD for a club floor room, I thought this was a very good... more

Save Review
2 of 5 stars
Travelating
31 Dec 2008 | Trip type: Solo travel

This is a comfortable hotel but with some flaws that would be a problem even at a roadside motel. The room was spacious and clean with comfortable and attractive furnishings. The lamps in the room have small fluorescent bulbs and are dim, making reading difficult. The elevators are almost dark. The television has several channels in English, including CNN international... more

Save Review
2 of 5 stars
usa
18 Dec 2008 | Trip type: Couples

On arrival at 6:00 PM, we were told that we needed to wait half an hour for our room to be ready. Since we had booked a room on the club floor, we inquired whether we could use the lounge. After we persisted with that request, the room was suddenly ready. The club lounge was the poorest we have ever... more

Save Review
5 of 5 stars
naples
21 Oct 2008 | Trip type: Couples

Villa mercedes is a very very fine hotel. Building is renewed but follow closely the colonial style. Rooms are very comfortable and spacious and, above all, bathroom are well finished. Last thing but not the least, the restaurant is very very good, so that i advice to try it. Waiters are very corteous, foods good and well presented. I reccomend... more

Save Review
4 of 5 stars
Leeds
9 Aug 2008 | Trip type: Family

We stayed here as a family in July as part of our tour of Mexico. We booked two executive rooms and asked for them to be on the same floor as we were having one room and our children the other. The staff were courteous and helpful and had arranged that the rooms be next to each other; they had... more

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Presidente InterContinental Villa Mercedes? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
£118*
Check Rates ABS:HotelCheckRates-d877181?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Merida, Yucatan
£94*
Check Rates ABS:HotelCheckRates-d678519?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Merida, Yucatan
£72*
Check Rates ABS:HotelCheckRates-d153763?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Presidente InterContinental Villa Mercedes?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Presidente InterContinental Villa Mercedes Also Known As

  • Presidente Intercontinental Mercedes
  • Intercontinental Hotel Merida
Address: Avda Colon 500 Centro | (formerly Hotel Villa Mercedes), Merida 97000, Mexico