We do get to travel to many resorts in Mexico and truly enjoyed this resort. The pillow top mattresses were so comfortable. The fact that you were not limited to number of times to restaurants and no need for reservations was fantastic. Food and service in restaurants was friendly and service in all respects was great. Our favorite waiter was... More

I very much enjoyed my stay and the hotel is beautiful and in a wonderful setting. Service was very spotty such as being told on website that as an all inclusive resort snorkel gear and kayaks would be available but when we were there they keep equipment under lock and key and only allow usage when on their cenote tours... More

Everyone we talked to did not want to go home. We have been to resorts all over the world. This is the one we will go back to. If you chose to go All Inclusive, there a tons of things for you and your family, including children to do. You would never have to ask yourself, what could we do... More

Returned to tres ríos 10 months after my daughters' wedding there. The staff remembered my group and made us feel at home. Rooms are spotless, and the entire hotel is constantly being cleaned. Service comes with a smile; front desk can be slow, but relax; you are on vacation... Beach is real nice, but the nature reserve section is breath... More

My wife and I planned our first big vacation in 7 years and decided to go to Playa to Hacienda Tres Rios. We went in the end of October feeling thinking hurricane season would be over and chances of getting caught in one would be low (we were in a hurricane in on our honeymoon in Cabo San Lucas). Unfortunately... More

Overall had a wonderful experience in Mexico. Wasn't sure if I would enjoy it. The Hacienda Tres Rios staff was very friendly and helpful. They bring you drinks to the pool area and the beach. Luved the beds by the beach. Jose was always asking if we wanted another drink or pizza. The breakfast was awesome. It included almost everything... More

If you like being in luxury and also like nature, this is your place. It was my place for 4 nights and i will definitely go back! The nature park is where one can snorkel, bike ride, kayak, etc. Then you come back to a first class property, in my opinion. I appreciated the adults only pool area very much.... More

Just spent two weeks at Tres Rios. Had breakfast everyday and some dinners at their Casa Islas restaurant. Food and service were excellent. The staff led by Captain Claudia Aiellano could not do enough to satisfy us. Our coffee cups and juice glasses were never empty. The food was fresh and presented beautifully. The word no did not exist at... More

The resort itself is beautiful inside and out. The hotel and all of its rooms are marbled floored with nice artwork. All rooms have good views of the river, pools and ocean. Rooms are larger than most other hotels rooms and since they opened in 2010 are all newly appointed. The pools separate the hotel from the ocean. The kid's... More