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Azul Fives Hotel, by Karisma

4.5 of 5
Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
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Azul Fives Hotel, by Karisma
Ranked #74 of 193 hotels in Playa del Carmen
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873 reviews from our community

Traveller rating
    443
    218
    102
    49
    61
See reviews for
Families
456
 
Couples
247
 
Solo
10
 
Business
12
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Just returned from an extended long weekend at Azul Fives! I went with 3 girlfriends and we had a ball to say the least. We shared two suites which was more than enough space for the four of us. Each suite has a king sized bed, and pull out couch, two bathrooms, jacuzzi, and full living room and kitchen. One... More

Was this review helpful? Yes 1
See 4 more reviews by JessicaCF for Playa del Carmen
Keswick, United Kingdom
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

We stayed at the Azul Fives resort for my partners 40th Birthday and after staying in many Caribbean resorts including a number in Mexico we can honestly say the Azul Fives is superior to them all. This place is a cut above, not too large, great restaurants (the presentation is very good for AI), super friendly staff in all sections,... More

Was this review helpful? Yes 1
Miami, Florida
1 review
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

This place was amazing! From the minute we got there till our departure the staff and property was great. Oswaldo at the sea olive was great! He not only helped us at the sea olive but also helped us get our table at the the other restaurants. I would clone this guy! The staff at azulitos was also great. Sandra,... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

Osvaldo , from the sea olive, what can I say. He made our stay here unforgettable. He is a prime example of what is excellent customer service. Also Angel from the sea olive, he made our eating experience unbelievable . Overall this place is GREAT!

Was this review helpful? Yes 1
West Chester, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

My wife and I were clueless about how destination weddings worked. However, we both loved the idea of getting away to a warm wether and get married by the beach. When we decided to have a destination wedding, all we knew was that we wanted to get married in February, at some place warm enough to be able to lay... More

Was this review helpful? Yes 4
Wilmot, New Hampshire, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013 NEW

My husband and I stayed at Azul Fives from May 9-13, 2013 and were very happy with our experience, especially all of the friendly staff! Such big smiles, everyone says "hola" when you pass them on the paths outside, and each and every one of them strives to meet your needs. We stayed in a 1-bedroom suite, which was very... More

Was this review helpful? Yes 1
Chicago, IL
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013

Sadly, we are home from paradise. Playa del Carmen was beautiful, and our resort, Azul Five was amazing. I am pretty picky when it comes to hotels, and I felt right at home in our suite. It was perfect, and they had every single amenity I could ask for -- especially for the kids. They had swings (we didn't need... More

Was this review helpful? Yes 2
Miami, Florida
1 review
5 of 5 stars Reviewed 14 May 2013

Arrived on a Thursday(5/9) & departed on Sunday(5/12) afternoon. From the first person that greeted us to the last person that said adios, were incredibly polite and helpful. I wanted to specifically thank & acknowledge Oswaldo in the restaurant Sea Olive, he was amazing and always seemed to always be at the right place at the right time. Oswaldo was... More

Was this review helpful? Yes
Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 9 May 2013

Our family two adults and two children 10-14 traveled from April 16-23. Check in was the same as everyone else on our shuttle, no room until 3:00. I had read this from other reviews so wasn't surprised.We confirmed the one Bedroom walkout, asked about upgrading to a two bedroom and was told $1000.00 dollars per night. My husband and I... More

Was this review helpful? Yes 4
KarismaHotelsResorts, General Manager at Azul Fives Hotel, by Karisma, responded to this review
13 May 2013

Thank you for your sharing your experiences of your recent family vacation at Azul Fives. I enjoyed reading your review and found your feedback to be very interesting. I'm glad that you enjoyed your Gourmet Inclusive experience and that we were able to ensure your son also enjoyed all his favorite food and more , despite his food allegy. We... More

london
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 8 May 2013 via mobile

Found our room to be very quiet and relaxing. The staff were amazing from the outset- most outstanding were Jack on the bar, Marisol in the concierge booth near lizards pool bar, Dario in Tsuki and Ramone in the breakfast area (flavours restaurant at that time). We had an amazing time the only mar were the beach servers who didn't... More

Was this review helpful? Yes 3
KarismaHotelsResorts, General Manager at Azul Fives Hotel, by Karisma, responded to this review
13 May 2013

Thank you for your wonderfu review ! I will be sure to share your comments with the staff of the Azul Fives and I can assure you that your recognition for jack , marisol , dario and Ramon will not go unnoticed. On behalf of all employees thank you for choosing the Azul Fives Hotel for your vacation and we... More

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Hotel Summarization (Beta)

What travellers say

  • Infinity pool(39)
  • Room service(37)
  • Kid Club(33)
  • Bedroom suite(32)
  • Very good(26)
  • Friendly and helpful(15)
  • Zky Bar(14)
  • Great Place(12)
  • Riviera Maya(12)
  • HOT WATER(12)

Additional Information about Azul Fives Hotel, by Karisma

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#32 Luxury Hotels in Playa del Carmen
#36 Top resorts Hotels in Playa del Carmen
#43 Family Hotels in Playa del Carmen
#47 Romantic Hotels in Playa del Carmen
Price Range: ££
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Fives Hotel, By Karisma Mexico/Riviera Maya - Playa Del Carmen

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Azul Fives Hotel, by Karisma
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