I really don't get these other reviews ab the staff. We thought the staff happened to be the best part of the hotel. We stayed fri (10th)-Monday (13th), right before we headed north to an all inclusive. We wanted to stay downtown and experience playa for a few days, so we picked this hotel primarily for location (which is perfect).... More

The hotel is a small boutique hotel close to everything. Staff was pleasant the beach was lovely and the room was comfortable. I would recommend getting a room not facing 5th ave. The breakfast restaurant recommendation was great! Would gladly stay here again!!!

Upon arrival into Playa del Carmen, I was a little nervous of the surroundings. Our cabs didn't know exactly where the hotel was so we took the long route. It was such a pleasant surprise to pull up to the hotel's exterior and see it surrounded by Mariachis playing at the restaurant across the street, people strolling, and so much... More

My partner and I enjoyed our stay at El Punto, Playa Del Carmen. The room was very clean and modern, all the amenities mentioned when booking were there. The wifi was very good ( I had full bars constantly. Music was audible at night but I had no trouble sleeping, and if people were partying perhaps I was going to... More

The place looks exactly like the pictures! The rooms are very clean, the bed is big and very confortable. Travel to playa with girlfriend and another couple, and the location was excellent, close to a lot of restaurants, and all the action at 5 av. Our rate did not have the breakfast included but the hotel staff was helpfull giving... More

Hotel el Punto is fantastic! We recently stayed for our honeymoon. Yes, it was loud due to the upstairs bar and mostly the mariachi bands in the street ....but nothing a little melatonin couldn't fix! (I was even ill the whole trip and got plenty of sleep) I highly recommend the upgrade for a room with a balcony. We spent... More

PROS: The place looks almost exactly as pictured: small, quaint, clean rooms. The deal I got from Groupon on a 4 day, 3 night stay was a steal. Complimentary full breakfast at Mi Pueblo restaurant across the street; complimentary/discounted beach loungers at Mosquito, Zensi, and Wiki Beaches. They do expect you to spend $20 USD while using their loungers, though.... More

I stayed at El Punto from April 7 - 12 and I have no real complaints. Staff were very helpful and gracious with any questions I had. There were no issues with my room - 26. Very stylish and large king bed. It would have been nice to to have a baclony but I new I wasn't going to be... More

We absolutely loved this hotel. Chic little boutique hotel smack in the heart of Playa del Carmen. The room was nice, bed was a 7 out of 10, and the rooftop bar (La Azoteca) was outstanding....To be honest, the bar may have been our favorite in all of Playa (I may write a seperate review for the bar and restaurant,... More