Royal Hideaway Playacar 5* (Mexico/Riviera Maya - Playa del Carmen) - All-inclusive Resort Reviews

Address: Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#7 Top resorts Hotels in Playa del Carmen

#9 Luxury Hotels in Playa del Carmen

#10 Romantic Hotels in Playa del Carmen

#11 On the Beach Hotels in Playa del Carmen

#19 Family Hotels in Playa del Carmen

Price Range: ££££

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart. ... more less

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Also Known As:: Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen; Royal Hideaway Playacar & Occidental Hotel; Royal Hideaway Playacar And Occidental Resorts; Royal Hideaway; Royal Hideaway Playacar Occidental Hotel; Royal Hideaway Playa Del Carmen; Royal Hideaway Mexico; Occidental Royal Hideaway; Royal Hideaway Playacar Mexico/Riviera Maya - Playa Del Carmen

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1,671 reviews from our community

See which rooms travellers prefer - 241 traveller tips

Samantha S

Batesville, Mississippi, United States

1 review

“Amazing 9 year anniversary!!”

Reviewed 21 May 2013 NEW

This was our first trip to Mexico and our 9 year anniversary. This resort was highly recommended to us by friends that come every year and stay at Royal Hideaway every time. The resort went above our expectations!! The service, accommodations and food were excellent!! We are already planning another trip to Royal Hideaway next summer and have referred it... More

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Kathy K

Harrison, New York, United States

2 reviews

Reviews in 2 cities

4 helpful votes

“Nice Surprise”

Reviewed 19 May 2013 NEW

This was a quick romantic getaway with no great expectations and we were pleasantly surprised. On arrival we were upgraded to the presidential suite, a first for us! Our last trip to Mexico was to Cancun and Playa del Carmen is paradise in comparison. This hotel is a gem among the others on the beach.For an all inclusive, the food... More

Was this review helpful? Yes 3

jolahiff

Reviewer

4 reviews

4 hotel reviews

Reviews in 3 cities

12 helpful votes

“Did not meet our expectations!”

Reviewed 18 May 2013 NEW

This was our 8th trip to the Riviera Maya and our 1st time at RH. We have stayed previously at Secrets Capri (x2), Zoetry, Secrets Maroma, Excellence Riviera and were expecting equal or better quality and service. We were disappointed. The pros: Awesome beach Outstanding food Very comfortable bed Wonderful staff The cons: Neighboring resorts on both sides had jet... More

Jay F

Austin, Texas

5 helpful votes

“Fabulous 50th B-Day for Fowlers”

Reviewed 17 May 2013 NEW

My wife and I just returned from the Wonderful R.H. in Playa after celebrating my 50th Birthday, and I can honestly say that it will be one that will be fondly remembered forever!! We cannot begin to express our delight, amazement, and just how our expections were highly exceeded by the Staff, property, and Restaurants! "MONICA MUNOZ", Customer Service Manager,... More

Was this review helpful? Yes 5

SteveandMarji

Tulsa, Oklahoma

3 reviews

6 helpful votes

“Royalty for a week”

Reviewed 14 May 2013

From the manicured grounds to the luxurious room to the friendly well-trained staff to the gourmet dining to the beautiful beach, the stay was something out of a story book. Beautiful gardens and fountains, no bugs. Nice comfy bed and sheets, marble floors and bathroom with double sinks, shower and jacuzzi tub. Balcony to sit on the mornings and fountain... More

Was this review helpful? Yes 6

See 2 more reviews by SteveandMarji for Playa del Carmen

blueeyedgator

Sudbury, Canada

3 helpful votes

“Mr & Mrs Gaetan”

PrOs : Excellent service ( once you have their attention..) All personnel are an absolute pleasure to deal with ; Always with a smile and total commitment to your needs .............. people like "CHRISTIAN", "ADRIAN", ARTURO, LUIS, ANGEL ,BERNANDINO & MARIO !!! Went above and beyond to Make this place, a memorable one !!! **** extremely romantic setting with a... More

Orchidmandy

Edmonton

Senior Contributor

22 reviews

9 hotel reviews

Reviews in 7 cities

28 helpful votes

“Fancy and beautiful but needs a tune up”

Reviewed 13 May 2013

I have stayed at over a dozen other resorts and was very excited to finally have the opportunity to stay at a 5 Diamond Resort. This is our first visit to the Royal Hideaway Playacar, and generally it was great. The entrance as you drive up is very impressive, and the friendly bell boy who graciously escorts you personally over... More

Was this review helpful? Yes 4

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Barbara D

Latham, New York

5 reviews

“Royal Hideaway”

Reviewed 12 May 2013

This was a great resort. The only complaint I could make would be the room condition being outdated and humid most of the time. The food was excellent and the service was excellent. It was walking distance to fifth avenue.

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RandL744

Santa Barbara

2 helpful votes

“Perfect”

Just returned from a fabulous vacation. Food Excellent. Recommend that you call one week before you get there to make your dinner reservations. Or else plan on eating around 10 p.m.. Beach is amazing. Crystal clear water - tourquise blue and white sandy beach. If you are planning spa time I would pass. They are over priced about $175.00 for... More

AmyDavid82

Pittsburgh, Pennsylvania

7 helpful votes

“Will be going back!”

We stayed at the RH last month for five nights which was not long enough! We have travelled to Mexico many times always staying at the top rated resorts. The food here was definitely the best! Every meal was delicious. The beach is amazing and almost as beautiful as Maroma beach which is our favorite in Mexico. Our room was... More

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Royal Hideaway Playacar All-inclusive Resort Reviews, Mexico/Riviera Maya - Playa del Carmen

Royal Hideaway Playacar

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