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Royal Hideaway Playacar & Occidental Resorts

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 750 reviews
750 Reviews
5.0 of 5 stars
559
4.0 of 5 stars
121
3.0 of 5 stars
35
2.0 of 5 stars
21
1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#4 of 157 hotels in Playa del Carmen
Description:
Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for... Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart. more » « less
  • Address
    Lote Hotelero No. 6
    Desarrollo Playacar, Quintana Roo
    Playa del Carmen 77710
    Mexico
Check Rates: £391 $727 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 4.5 of 5 stars Based on 749 traveller reviews
  • What to Expect:
    • 4.5 based on 428 reviews Rooms
    • 5 based on 427 reviews Service
    • 4.5 based on 420 reviews Value
    • 5 based on 428 reviews Cleanliness
    • 4 based on 134 reviews Pool
  • Recommended For:
    • 80% based on 456 reviews An Amazing Honeymoon
    • 60% based on 456 reviews Older Travellers
    • 10% based on 456 reviews Couples/Romantics
    • 10% based on 456 reviews Families with Teenagers
    • 0% based on 456 reviews Young Singles

Reviews of Royal Hideaway Playacar & Occidental Resorts

( 1-10 of 750 )
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5 of 5 stars
New York, NY
14 Aug 2008
1/1 found this review helpful

My husband and I chose Royal Hideaway for our Honeymoon after a co-worker had been and raved about it. We were blown away! It was a great trip from start to finish! When we arrived at the resort, we were greeted with champagne and cool towels. We had chosen to upgrade when we booked our trip, which we were happy... more

7 Aug 2008
1/1 found this review helpful

We just returned from a great honeymoon at the Royal Hideaway. The service here is excellent! Here were the pros: Service- everyone address you by name and is super helpful. The food: Excellent food- we never felt like we were at an AI. We liked all the restaurants especially Azia and Las Ventanas. The only lackluster food was room service... more

6 Aug 2008
1/1 found this review helpful

We went on our honeymoon here the first week of May, 2008. Our travel agent reccomended us to this resort and we were very excited about it! The moment we walked into the resort we were treated first class. We weren't used to the royal treatment so it took us a little bit to get comfortable with being waited on... more

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5 of 5 stars
Burbank, CA
4 Aug 2008
2/2 found this review helpful

There are not enough superlatives in the dictionary to describe our stay at the Occidental Royal Hideaway Hotel & Resort. First and foremost, customer service there is unparalleled; every member of the staff from the valet to the concierge sees to it that all your needs are not only met but exceeded with a smile. The property is beautifully maintained... more

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5 of 5 stars
Bradenton, FL
31 Jul 2008
2/2 found this review helpful

After much searching, my husband and I decided to stay here for our honeymoon. It was the perfect choice and you can't beat the price. The grounds were picture perfect, the pool was spectacular (and you MUST check out the poolside beds!), the food was excellent, and our stay was overall relaxing. The only limitation that we noticed was a... more

27 Jul 2008
5/5 found this review helpful

We just returned from our second visit to Royal Hideaway. We visited last year on our Honeymoon and loved it so much we returned to celebrate our one year Anniversary. I would recommend this resort for any couple that needs to relax and be waited on hand and foot. Couples that enjoy a quiet and calm atmosphere must consider this... more

23 Jul 2008
1/4 found this review helpful

The hotel was amazing! Right when we walked in the treatment we were given was above the rest. This hotel would be great for older couples who wanted rest and relaxation at a premier level or honeymooners that are looking for a quiet stay. The food was exquisite...hats off to the chef! My only 2 things I would have changed... more

23 Jul 2008
1/1 found this review helpful

My wife and I searched high and low for a good honeymoon spot. We didn't' want a crowded loud resort like some the Sandals can be. From the time we arrived at the airport when Amex picked us up and delivered us to the resort the staff could not have been more polite, friendly, joking, you name it. Champagne upon... more

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4 of 5 stars
Evanston, IL
14 Jul 2008
1/2 found this review helpful

My husband and I stayed here for our honeymoon and from the moment we arrived we knew we were in good hands. The lobby is beautiful and long with the hotel grounds. Our room faced the other hotel but we never found it loud in the evenings like other reviews. We dined in all the restaurants. Our favorite was Azia.... more

13 Jul 2008
9/9 found this review helpful

My husband and I were celebrating 25 years of being best friends so we took a 9 day trip to the Royal Hideaway. We met as teenagers working in a resort kitchen in the Gulf of Mexico. We understand food and hospitality as we are still working professionally in our chosen field of food service. I tell you this only... more

Reviews of Royal Hideaway Playacar & Occidental Resorts

( 1-10 of 750 )
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Royal Hideaway Playacar & Occidental Resorts Address

Lote Hotelero No. 6 | Desarrollo Playacar, Quintana Roo, Playa del Carmen 77710, Mexico