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All 186 Playa del Carmen hotels »

Las Palapas Hotel

3.0 of 5
Av. 34 Norte s/n | 5a Av. y Zona Federal Maritima, Playa del Carmen 77710, Mexico
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Ranked #54 of 186 hotels in Playa del Carmen
4.0 of 5 stars 209 Reviews
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209 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(4)
  • Breakfast buffet(3)
  • Beach Club(3)
Traveller rating
    105
    64
    20
    11
    9
Only show reviews for Family (39) | Couples (94) | Business (0)
Date Rating
vic123kansas
Kansas
Senior Reviewer
8 reviews
12 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW

There were four friends in a double garden room and even though the rooms are very basic, we were quite comfortable.The first night we were aware of the music coming from a club down the beach but it stopped around 9 PM and really wasn't an issue for us. We had a couple of things go wrong in our room... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
13 February 2012

Greetings to Kansas, Thanks so much for your complete review. We hope other guests find it useful. We are glad to hear you enjoyed to be away from technology, that is important at Las Palapas, we love to offer a vacation to dettach from regular routine. We are happy to hear our staff was great, will certainly share your comments... More

thereisonlyoneofme
London
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed 7 February 2012

We really enjoyed our stay at Las Palapas during the start of our tour through Mexico. Staff were very friendly and service was good. Breakfast was a good start to the day with fresh omelettes made every day, plenty of fruit and different offerings. The room was average, very spacious large bed but a rather hard mattrass. Decoration was quite... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
13 February 2012

Greetings to London, Thanks for staying at Las Palapas and for sharing your experience with other guests. We are glad you got to enjoy the beach, breakfast and hammocks at your private veranda. Mosquitos can be terrible at certain times of the day. Will share your comments with the rest of our team and we hope you come back soon... More

stormiestemm
california
Contributor
13 reviews
4 helpful votes
4 of 5 stars Reviewed 7 February 2012

love this place! Loved the thatched roof room....felt like real mexico! Breakfast was delicious, the grounds are beautiful, and you can walk to 5th ave no problem from this beach location. Excellent restaurants & shopping all around to choose from. Beach bar serves excellent drinks & doesn't skimp on the alcohol! Far enough off the beaten path to get away... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
13 February 2012

Saludos California, Thanks for staying at Las Palapas and for sharing this review. We are glad to hear you had a great time. Las Palapas is always your home, we've been in Playa for 20 years now and just love to hear from people that got to enjoy our gardens, breakfast, layout and location. We hope to have you at... More

rgarcia3508
Milwaukee, Wisconsin
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 5 February 2012

Not only is the beach the best in Playa, but the staff at Las Palapas is exceptional. Front desk staff is very knowledgable and recommended some great "authentic" mexican restaraunts. Breakfast is wonderful. Fresh fruits and juices every day, as well as omelits, bacon and sausages. The grounds are immaculate. Staff keep the place beautiful. I hope to go back... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
13 February 2012

Greetings to Milwaukee, Thanks for staying with us and for sharing this review. We are happy to hear you had a good time and enjoyed mexican food around. Our grounds are certainly one of the things our guests love the most, so you can count we will keep them beautiful. Hasta pronto, Las Palapas • PR TEAM More

CliveHelenFagin
Ipswich, United Kingdom
Reviewer
3 reviews
5 of 5 stars Reviewed 5 February 2012

This is not a normal hotel, is it a selection of high class rooms in a little nature reserve next to a wonderful beach and a short stroll from the centre of Playa del Carmen, but it is infinitely more than this, as it has all the qualities of a first class hotel. The restaurant serves a fabulous breakfast and... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
13 February 2012

Greetings to Great Britain, Thanks for staying with us and for sharing your experience with other guests, we hope they find it useful. It's great to know you had a good time and enjoyed our valuable green areas and surroundings. This certainly makes it special, since fully 75% of the land is untouched and remains in its natural state, offering... More

larstill
Victoria, Canada
1 review
4 of 5 stars Reviewed 3 February 2012

Las Palapas Hotel is a delightful place to spend a couple of weeks. The thatched-roof cabannas are set around rhe edge of a large treed space close to the beach. Staff are charming and helpful. Vast buffet-type Breakfast, included in the room-rate, is excellent. The next door property, is a sort of disco-hotel, pounding out a monotomousand head-pouding beat during... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
13 February 2012

Greetings to Victoria, Canada: Thanks for staying at Las Palapas and for sharing your experience with other guests. We are glad to read you had a delightful stay, we hope you come back soon. Gasta pronto, Las Palapas • PR TEAM More

lilbee99
London, United Kingdom
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 1 February 2012

We just got back from 6 nights at Las Palapas and found the hotel fantastic. Yes there was music some days between 2-7 but not on Sundays and Mondays. This is from Mamitas next door and not anything that the hotel can really control. We had a great bungalow - 9 which was 4 back from the beach, huge 4... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
13 February 2012

Greetings to London, We are happy to read you had a great time at our Hotel. Thanks for sharing your review and we hope this is useful to other guests. We hope to have you back at Las Palapas soon. Best, Las Palapas • PR TEAM More

AliveBarely
Toronto, Canada
1 review
5 of 5 stars Reviewed 30 January 2012

Hard to believe you are in the "middle" of Playa del Carmen in this gorgeous spot. Beautiful grounds, lots of birds and the beach is perfect. The staff are very accomodating and friendly. You have to ignore the "Beach Club" next door boom out its music for a few hours every afternoon and don't order the spinach salad! Otherwise it... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
8 February 2012

Hello Toronto, Thanks for your visit. We are happy to read you had a good time at Las Palapas, we hope you come and visit soon. Will share your comments to improve what can be changed. Hasta pronto, Las Palapas • PR TEAM More

cwgedge
New York City, New York
Reviewer
4 reviews
14 helpful votes
1 of 5 stars Reviewed 23 January 2012
3
people found this review helpful

After reading nice reviews and looking at a pleasant website, we were very surprised to find a crowded beach with rental beach chairs for the public, a large party scene, a shady/cold pool, and not to mention the large club next door that blasts outdoor music all afternoon. You can hear the music pounding throughout the hotel and the echo... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
8 February 2012

Hello NY: Thanks for your visit and for sharing this review, and certainly understand the comments you specify here. We apologize for any inconvenient caused by the music, but certainly Playa del Carmen is a touristic destination and sometimes party comes with it. We really hope you come back to Las Palapas during other months, not including high-season, we would... More

suiza_salsera
Switzerland
Senior Reviewer
7 reviews
6 helpful votes
4 of 5 stars Reviewed 19 January 2012

The hotel overall is a great, maybe the best option to stay while in Playa del Carmen. The location - off the really crowded town and beach area but still within walking distance to everything. The setting is great, the beach, tropical garden and rooms as well and the a la carte food at the restaurant, even for half-board guets... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
8 February 2012

Hola Suiza, Thanks for your visit and for sharing this review. We thanks your understanding about Festivals and parties happening around Playa during high-season, and certainly encourage you to come over during other months, in order to grant you with a full relaxing experience. We really hope you had a good time, and enjoyed the location and our beach. We'll... More

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Las Palapas Hotel Also Known As

  • Las Palapas Playa Del Carmen
  • Las Palapas
Address: Av. 34 Norte s/n | 5a Av. y Zona Federal Maritima, Playa del Carmen 77710, Mexico

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