We visited Riu yucatan in October when Hurricane/Tropical Storm Rina was circling. The hotel was "more" than prepared as she never ended up causing much damage; however, I will say that the management was certainly on top of things. We loved Riu Yucatan - It is not overly large, but the staff made the place "fun". The baked cheese cakes... More

This was by far the best hotel I have ever stayed in. The food was fabulous. The pool and the beach were beautiful. The staff incredible. The entertainment was amazing. I can't say enough about this trip. We will be back!! More

We stayed at the Riu Yucatan at the end of January/beginning of February and I would highly recommend the resort overall. I would agree with the many other reviews - noisy rooms, damp smell and slightly dated buildings but it delivers value by providing really good food, direct access to a brilliant beach and good variety of entertainment and water... More

We have just returned from a 2 week stay at the Riu Yucatan. Having checked out all the hundreds of other reviews we emailed ahead and asked for a room in a quiet block away from the entertainment, however we were put in block 5 just back from the entertainment and on the main walk through, the room had a... More

We are presently staying athe Riu Yucatan in a second floor room (4204) due home on 13th Feb. Our stay at the hotel has been very enjoyable. The standard of cleanliness is very high in both rooms and public areas. The staff are all excellent. The food is also of a very high standard and there is lots of choice,... More

We stayed at RIU Yucatan for one week in january. We enjoyed our holliday alot and the stay at the hotel was without a doubt the best choice. The hotels location was fantastic!! When we arrived we were given room in the 8 block which was relatively far from the beach. We spoke to the reseptionist and with no drama... More

Stayed at this hotel for 2 weeks and enjoyed every minute. The staff are all very happy and friendly and nothing is too much trouble. Food was very good and the choice was good. Thomson reps very helpful and friendly and always on hand to sort any problems or questions we had. Kia was excellent and we thoroughly enjoyed the... More

The hotel was very clean and although full it did not seem busy. No waiting at the bars or waiting for a table at lunch or in the evening. The rooms were clean and tiday and the staff always were helpful and cheery. More

2nd time to this hotel, 6th time to Mexico. Reason return visit was due to the location and the beach, I must say the beach is awesome, service is really good, especially at the bars and a special mention must go to Benito and Eduardo as they are just excellent. Management are excellent, special thanks to Julian (director) and Joseph... More