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Playacar Palace

4.0 of 5
Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
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Playacar Palace
Ranked #20 of 193 hotels in Playa del Carmen
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1,365 reviews from our community

Traveller rating
    959
    271
    79
    30
    26
See reviews for
Families
387
 
Couples
635
 
Solo
11
 
Business
24
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lodi
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

It is a sad day for me to sit and write this review. This resort has previously been our favorite destination in Mexico. My kids have grown up vacationing there. But after our last trip, I can no longer recommend this resort. A disclaimer: this review is written by someone who has previously been to this property at least a... More

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See 3 more reviews by LodiDazzles for Playa del Carmen
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

We had such a great time at the hotel and would certainly consider coming back. The hotel amenities were great and the staff did everything to ensure we had everything we needed. Drinks service was efficient at both the pool and the beach, the food was delicious and the room was perfect. We used a portion of the resort credits... More

Was this review helpful? Yes 1
Alpharetta, Georgia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 NEW

Playacar Palace was an excellent choice for a quick girls weekend. The resort is meticulously maintained and is in a fantastic location, walking distance to 5th Avenue. The staff is incredible and went out of their way to insure every need of ours was met. I am not a fan of all inclusives but Playacar has forced me to reconsider.... More

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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Playacar is a great place to stay when visiting Playa Del Carmen. It is an easy walk to 5th Avenue. The service is good and the food is tasty. The concierge is helpful with booking tours and making suggestions. The pool was always clean and inviting. The waiters are abundant and always ready to take your order. This has nothing... More

Was this review helpful? Yes 1
Saint Pete Beach, Florida
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

My wife and I have just spent a week (May 4 thru 11, 2013) at Playacar Palace. This was one of the best vacations that we have enjoyed in a long time. The location of the resort is perfect as you are only a short distance to Playa del Carmen, the Cozumel Ferry and 5th Avenue. The beach at the... More

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New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 12 May 2013

After spending our honeymoon at the Moon Palace in 1998, we decided to try another Palace resort for our 15th anniversary. We travel a lot and have been to many all-inclusive resorts as well as cruises. After doing some research, we decided on the Playcar Palace. All of the reviews we have read were excellent - and rather than go... More

Was this review helpful? Yes 4
See 2 more reviews by deemcintyre for Playa del Carmen
Kentucky
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 11 May 2013

A bit of background: we stayed at the Playacar Palace May 1-8, 2013. My wife and I have been Palace Premiere members since 2008. This was our ninth stay at a Palace Resort in the last four and a half years - the first time at Playacar Palace. All of the positive comments you have read about Playacar Palace in... More

Was this review helpful? Yes 3
Portland, Or
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 May 2013

Just returned from week at Playacar Palace and 3 nights at a villa (Villa Paradiso - highly recommend. One year old on northwest coast line in Country Club Estates.) on Cozumel. Our time away from our hectic lives with six of our friends was needed and enjoyable. This was our second visit to Playa del Carmen (first at this resort)... More

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SLC, UT
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 May 2013

We were so excited to visit this area again to celebrate our 20th Wedding Anniversary. We had not stayed at this resort but had stayed up the beach a ways and liked the area. This resort got good reviews when we were doing our research and have to say in some ways we were disappointed and in others it was... More

Was this review helpful? Yes 2
Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 May 2013

We had a nice stay here, the property could use a little sprucing up as it is looking a little worn out. Our room was nice and the staff was great. They have a beautiful large beach, wish we could have stayed longer.

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Hotel Summarization (Beta)

What travellers say

  • Italian restaurant(84)
  • Room service(46)
  • Very good(32)
  • Very nice(28)
  • Ocean views(26)
  • Pool area(21)
  • Great time(20)
  • Beautiful beach(16)
  • Golf course(15)
  • Other resorts(14)

Additional Information about Playacar Palace

Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Top resorts Hotels in Playa del Carmen
#15 Luxury Hotels in Playa del Carmen
#16 Family Hotels in Playa del Carmen
#18 On the Beach Hotels in Playa del Carmen
#22 Romantic Hotels in Playa del Carmen
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Playacar Palace, a trendy beachfront Resort located steps away from Playa del Carmen’s famous 5th Avenue and the Cozumel Ferry Dock. Our amazing Resort features 200 appointed rooms, 3 restaurants and 4 bars. This Resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of “Playa” at night. Playacar Palace it’s all inclusive, all incredible and all yours… ... more   less 
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Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Hotel
Playacar Palace Resort
Playacar Palace Mexico/Riviera Maya - Playa Del Carmen

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Playacar Palace
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