I'm so glad I chose to stay at this small boutique hotel. The location was perfect, a block off 5th ave in the heart of everything. Everyone was wonderful from Lisa(front desk), Marco and Fidel(bar), and the waiters in the restaurant. We stayed in room 116 which was perfect-next to the Bistro, steps from the pool and jacuzzi, rooftop hottub... more

This is my second visit to La Tortuga, and I'd like to go back again. The location is convenient to the town's highlights, the staff is friendlier than anywhere I've ever been (and equally helpful), and the restaurant an enjoyable place for a meal. more

We just returned from a 5 day trip in Playa. We stayed @t La Tortuga Hoteland I cant say enough good things. The staff was very helpful (our Spanish is very limited and they helped with all our questions in English) and the hotel facilities are beautiful and safe. Pros; Location – right in the middle of it all but... more

We were so pleased we bypassed the all-inclusive megqa-resorts in Playa, for us they were too far away from the action and required transport to go everywhere, but I guess thats a personal choice. We chose La Tortuga after much research and were thrilled with our choice. Set only a block back from 4th Ave where all the restaurants, bars... more

Last February we went to Playa Del Carmen and stayed at La Tortuga. We meant to post a review as soon as we got back because we had the time of our lives but then we forgot. The hotel is really pretty and the pool is super fun, though kind of cold. We booked a junior suite with a rooftop... more

This was an excellent hotel- definitely 4-5 stars. Very big room, nice big walk in shower. We had a jacuzzi tub for 2 in our room which was wonderful! The room had a swamp cooler in addition to the AC & ceiling fan, and the staff didn't empty it (we should have mentioned that to the front desk), though they... more

If there is such a thing in the hospitality business it exists here.My husband and I have stayed twice, both times in the supierior Junior Suites. The owners of this hotel are truly fortunate to employ the staff they have. Every one who works there , from the maintenance , houskeepers, restaurant staff and the front desk are sincerely interested... more

We stopped here at the end of a 3 week tour of Mexico, Belize and Guatemala..We stayed in a swim up room which was magnificent..The room was spotless, the staff was incredibly friendly, the restaurant delicious, beautiful tropical grounds, great location just off of 5th Avenue..Nice small friendly atmosphere...Hope we can stay again, absolutely loved it!! more

Arrived after long flight and bags delayed. My girl friend and I were not in exactly the best mood, but the staff were so nice that immediately we relaxed and started to enjoy ourselves. We took the junior suite and enjoyed rooftop hot tub views of the town. Well worth the extra money. I really cannot say enough about the... more