I visited this hotel for a week in December for a destination wedding. I loved it! I had never been to Mexico, and this was such a great experience. The hotel itself is comprised of two level buildings (one guest room is on the first level, another guest room is on the second level) and beachfront bungalos. We stayed in... more

I'm shocked at how highly this hotel has been rated in recent months. For the amount my husband and I paid (150 USD excl tax in October) we expected much more considering this is not an all inclusive hotel (the hotel offers a European plan that includes bfast and dinner) and considering higher end chains were charging just as much... more

We arrived early and were able to checkin before the normal checkout was even over. We got right into our room, although we surprised the maid as she was finishing up! The OV room was great, the only issue we had was getting the room cold with the A/C that first day. The front desk staff gave us the option... more

My fiance and I booked our wedding at Shangri-la Caribe and can truly say that our stay exceeded every expectation. We plan to return next year and would not think of staying anywhere else in Playa del Carmen. From the moment we arrived to the moment we checked out, the service was impeccable. We booked a penthouse room, but the... more

we went a few years ago and loved it! I can still remember so great conversations with Ipolito and Miguel, our friends. And of course the excellent recommendations from Ipolito about a better cenote and ocean snorkeling reef than the typical touristy ones! When I heard they were going to close, I was very disappointed...but like another traveler, I got... more

My husband and I spent a week here this April and we are going back and bringing friends this August. Check-in to check out this was a wonderful vacation. The staff was great and always helpful. The food was good and the rooms were clean.I loved that we could walk into town everyday or night and if we got tired... more

My husband and 3 other couples stayed at Shangri-la in February 2009. Our stay was the 4th time visiting this resort and it is amazing! The pictures do not come close to giving you a complete vision of the property. When we thought Shangri-la was going to close (more on that later!), we were so sad to think that all... more

I spent one week @ Shangrila Caribe. I can say that, this is the best hotel in playa with beachfront. The staff and the restaurant are the best of the hotel, you can enjoy mexican and internacional food. The hotel is located only 200 meters away from mamitas beach club. Many people is saying that the hotel is close that... more

Just back from a week at Shangri La Caribe. It was terrific, just like always. We have been going here at least once a year since 1988. So you understand we really like this hotel and how they do business. As many know the hotel changed owners around the end of December and was going to close in April, 2009.... more