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Fusion Hotel

3.0 of 5
6th street and the beach | Centre, Colonia Centro, Playa del Carmen 77710, Mexico
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Fusion Hotel
Ranked #88 of 193 hotels in Playa del Carmen
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253 reviews from our community

Traveller rating
    117
    81
    26
    16
    13
See reviews for
Families
31
 
Couples
117
 
Solo
13
 
Business
1
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Ottawa, Canada
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 16 May 2013

We went in Fusion Hotel in May 2013 and had the room 29. First of all, you can trust pictures on tripadvisor, it's exactly like that. Fusion is a great hotel, very well situated in Playa, 2 little blocks from autobus station, along the main beach of Playa. The room was clean and cute. We had complimentary water bottles (2)... More

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See 3 more reviews by Mllecoccinelle for Playa del Carmen
Bobcaygeon, Ontario, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 16 May 2013

We stayed here for 9 days in mid April. We had requested an upper level room when booking but were given a lower level room upon arrival.With the thick gardens and backing onto street you felt very closed in. We asked to be moved to a room we requested and they obliged after 2 days. The upper room was perfect.... More

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Charlotte, North Carolina
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 May 2013

location was good. a/c worked nice and big flat screen tv on the wall. all in all a descent room for 1 night. a basic room with a king bed and thats what we wanted. we could not check in until around 4pm but we just sat at the beach and had a few beers and some food. quick wallk... More

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See 6 more reviews by nc-1traveler for Playa del Carmen
FusionHotel, Manager at Fusion Hotel, responded to this review
7 May 2013

Dear Guest, Thank you for you review! Yes, I remember your late check-in. Our apologies again for that :( We had many check-outs & check-ins that day and the guest before you left on a tour without notfiying us and checked out too late. The breakfast that is included in the room is indeed very basic. Coffee or tea, orange... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 11 April 2013 via mobile

I stayed there for five nights in April i was quite a bit skeptical before getting there I have stayed quite a few very nice resorts in the area mostly five-star all-inclusive resorts Such as secrets , I bureau star , Vallentine, And the Royal So when I decided to stay at fusion it was a little out of the... More

Was this review helpful? Yes 2
FusionHotel, Manager at Fusion Hotel, responded to this review
17 April 2013

Dear Guests, Thank you for your great review!! Like you said, staying at Fusion is a different experience than staying at an AI. What makes Fusion a great place for me is the location, on the beach and close to 5th avenue where you can stroll along shops, restaurants and bars. Furthermore we try to create a nice atmosphere in... More

Los Angeles, California
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 10 April 2013

We had a great week stay at this hotel. We loved being here and felt that the staff was absolutely fabulous. They are very welcoming and hard working. Highlights: The room... clean, great water pressure, flat screen tv with cable, comfy bed, mini refrigerator, closet with hangers, and awesome AC unit. We were in the back garden and the music... More

Was this review helpful? Yes 1
See 6 more reviews by CAbeachlovers for Playa del Carmen
FusionHotel, Manager at Fusion Hotel, responded to this review
17 April 2013

Dear guest, A pleasure to read your review :) I am glad you felt comfortable in one of our rooms! They are basic but should have all the necesities you need. Please let me know if you were missing anything that you think would be good to have in the room. Recommendations are always very welcome! I will also pass... More

Tel Aviv, Israel
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 23 March 2013

Its my 3rd tme in Playa Del Carmen, on my last visits I loved eating at the hotel restaurant, and this time i decided to stay at the hotel, and my boyfrined and i enjoyed it very much! We stayed at a garden room, the room has 2 double beds and it has everything you need for a perfact vacation.... More

Was this review helpful? Yes 1
FusionHotel, Manager at Fusion Hotel, responded to this review
23 April 2013

Dear Guest, Thank you for your review! We hope you have a great day and that we see you again one day at Fusion! Saludos, Kim More

San Ramon, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 March 2013

Had a fun dinner with a party of 12 on the beach at Fusion. Food was good, drinks were good. An overall pleasant experience. We travel to Playa Del Carmen at least once a year and we've developed a growing group of restaurants that pass our standards. Fusion is now on our approved list for dinner.

Was this review helpful? Yes 2
See 6 more reviews by CLDBW for Playa del Carmen
FusionHotel, Manager at Fusion Hotel, responded to this review
23 April 2013

Dear Guest, It is great to hear that we are on your list of approved places!! :) Always a compliment when people are returning to our place. Thank you for taking the time to write a review and we wish you a great day! Saludos, Kim More

Tonbridge, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 March 2013

We didn't stay here but ate at the beach restaurant, where my husband had the best burger he'd ever had! Great food for reasonable prices although the service was a little slow but that could just be because of the laid back beach vibe.

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See 5 more reviews by familybridges for Playa del Carmen
FusionHotel, Manager at Fusion Hotel, responded to this review
8 March 2013

Dear Family Bridges, Thank you for your review. I will pass it on the chefs. Even though we are at the beach the service should not be slow :) I will inform the restaurant manager. We hope that next time you decide to check out the hotel as well. We have rates starting in 75 usd starting the 6th of... More

Calgary, Alberta, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 March 2013

The hotel is just what you see in all the pictures...Food is excellent and you cannot beat the location. We stayed next store at the Luna, but used the beach restaurant many times. The beach is noiser during spring break as the restaurants appear to stay open longer hours.

Was this review helpful? Yes 1
FusionHotel, Manager at Fusion Hotel, responded to this review
8 March 2013

Dear Jeff, Thank you for you review. Always nice to read good ones ;) We hope next time you will stay at the hotel to get the full Fusion experience :) Saludos, Kim More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 March 2013

Hotel has roches and ants! Plus music from the club down the beach is non stop all night every night! But, great beach location and nightly entertainment! Hotel staff didn't seem to be interested in taking the roach or ant problem to heart. Maid service was very good but the hotel needs to do something about the bugs!

Was this review helpful? Yes 1
FusionHotel, Manager at Fusion Hotel, responded to this review
8 March 2013

Dear Guest, Thank you for taking the time to write a review. I remember you finding a roach in your room after which the receptionist asked the maintenace guy right away to take it out and the fumigation company came not too much later and fumigated the whole room. We fumigate our whole property every month thoroughly and every 2... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Continental breakfast(3)
  • Friendly and helpful(3)
  • Light sleeper(3)
  • Main drag(3)
  • Fire show(3)
  • Great time(3)

Additional Information about Fusion Hotel

Address: 6th street and the beach | Centre, Colonia Centro, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Free Breakfast Free High-Speed Internet Restaurant Shuttle Bus service
Hotel Style:
#53 On the Beach Hotels in Playa del Carmen
#85 Family Hotels in Playa del Carmen
#85 Romantic Hotels in Playa del Carmen
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our hotel is located directly on the white sandy beaches and only 50mtrs away from the world famous 5th avenue, Playa Del Carmen's shopping promenade. We promise you a vacation you will never forget with traditional Mexican hospitality, clean and comfortable accommodations and personalized service. Enjoy the calm ocean breeze and fantastic view from our restaurant & bar overlooking the Caribbean Sea while starting the day with a free continental breakfast. Followed by relaxing in the beach chairs or a swim in the Caribbean Sea. ... more   less 
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Also Known As:
Fusion Hotel Playa Del Carmen
Fusion Hotel Mexico/Riviera Maya - Playa Del Carmen

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Fusion Hotel
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