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Gran Porto Real Resort and Spa

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 972 reviews
972 Reviews
5.0 of 5 stars
387
4.0 of 5 stars
250
3.0 of 5 stars
81
2.0 of 5 stars
145
1.0 of 5 stars
109
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
# 52 of 154 hotels in Playa del Carmen
  • Address
    Constituyentes No. 1
    Playa del Carmen 77500
    Mexico
Check Rates: £142 ($278) Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 972 traveller reviews
  • What to Expect:
    • 4.0 based on 453 reviews Rooms
    • 4.0 based on 455 reviews Service
    • 4.0 based on 455 reviews Value
    • 4.5 based on 454 reviews Cleanliness
    • 4.0 based on 178 reviews Pool
  • Recommended For:
    • 50% based on 518 reviews Families with Teenagers
    • 50% based on 518 reviews Families with Small Children
    • 50% based on 518 reviews An Amazing Honeymoon
    • 40% based on 518 reviews Older Travellers
    • 30% based on 518 reviews Young Singles

Reviews of Gran Porto Real Resort and Spa

( 1-10 of 972 )
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5 of 5 stars
nottingham
20 May 2008

What great hotel, from the minute we arrived to our last before we left. Everyone is so friendly & always has a smile. The maid we had was lovely suprising us with a different towel display everyday. We couldn't fault the hotel for cleanliness.( somebody always cleaning something). The food is great with a varied choice & always plenty of... more

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5 of 5 stars
ottawa
20 May 2008

My husband and i stayed at the porto for a week in april and were very pleased with all the amenities they have to offer. the food was awsome the arcutecture is beautiful and the staff very accomodating. we have been to mex many times and found this hotel to be located in a great spot. most hotels along the... more

16 May 2008
1/1 found this review helpful

This resort is AWSOME, We always go down the first week in May. We have been down there 3 times now and the first time we were down there we got married there. We go back every year for our anniversary. Every time we go we get treated very well, the service is great and the staff is AWSOME. You... more

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2 of 5 stars
Mpls, MN
14 May 2008
3/3 found this review helpful

I would not recommend this hotel to my friends or family. We paid for a JR.OceanView Suite, and since it did not state those words SPECIFICALLY on our paperwork from the travel agent, we were given a regular Jr.Suite-which was basically a regular room. We tried to talk to our MLT WorryFree host at the hotel, but were told they... more

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5 of 5 stars
Edmonton, Canada
13 May 2008
1/1 found this review helpful

Just got back from Playa Del Carmen and had a great time at this hotel again.. We were there in March for 2 weeks and had a terrific time, so I took another friend and spent another week there and it was even better, the staff are super and they remember you & treat you very well. Kathy and I... more

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5 of 5 stars
Austin, Tx
11 May 2008
1/1 found this review helpful

We just returned from a week at the Gran Porto Real in Playa Del Carmen and it definitely exceed our expectations. We took our 2 kids, 5 & 4, my husbands parents and my brother-in-law. We all had a fantastic time. The staff was friendly, extremely honest, we felt safe and secure the entire time. The food was great, none... more

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5 of 5 stars
New Hampshire
7 May 2008

Absolute best! The location, the cleanliness, the absolute best staff. From the porter to the waitstaff, the animation group, thanks to Miguel, Chiken Little, Hectoc and Julio, you will make you feel part of this wonderful Mexican family. I adored my vacation and will definitely go back! Thanks to the DJ who made me a CD to remember my vacation... more

6 May 2008

shropshire england We stayed at the GPR from the 11th to 25th april after reading some of the reviews we were a little worried, but believe me there was no need it was absolutly great there were 4 of us 2 couples our rooms were on the second floor and they were great really big and spacious with a big... more

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5 of 5 stars
Wigan, England
1 May 2008
3/3 found this review helpful

This was my second stay at this resort within 12 months. We loved it so much the first time... we booked straight away to go back. The hotel is beautiful; so clean and the staff are some of the nicest people you will ever meet. It is lovely when you return for your second visit and some of the staff... more

29 Apr 2008
2/2 found this review helpful

This hotel was young,hip and located right off of fifth avenue.Perfect for those who want to shop and not go to far into town.The beach shore was a little disappointing as it was lined with sandbags,but once you were in the water it was super warm and very sandy.The service was excellent and i always was looked after in a... more

Reviews of Gran Porto Real Resort and Spa

( 1-10 of 972 )
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Gran Porto Real Resort and Spa Address

Constituyentes No. 1, Playa del Carmen 77500, Mexico