The Bad: All tiles, inside and out are very slippery, even without rain. All they need is a little moisture, like a few drops from a spilled drink or dew. Saw numerous guests with tensor bandages on their wrists, including a bride, because of slip and falls. 3000 Block, BLACK MOLD. Front desk doesn't care and you will get the... More

4th stay in a row of our winter vacation. Stayed 2 times at Azteca (really enjoyed but noisier)and 2 x's at Maya. Maya has beautiful grounds - even though a bit bigger than azteca, its all close walking. Location is perfect. Felt safe leaving teenage girls leave the resort to go shopping just across the street to PlayaCar day or... More

Travelled with group of 11. Resort very clean. Rooms nice, but only some of us had fridges, clock radios, and coffee pots. Most of the staff was friendly. Some of us found the Sun Wing rep to be rather rude. The food was delightful both at the a-la-carte and buffet. The patio area around the pool was very slippery. The... More

Wife and I have traveled to Mexico 3times before and stay at the rui next door to viva Wyndham maya the location was great same with the beach. The staff were friendly and very helpful.we had request a king size bed ,but when we booked in only had two doubles. after a few days we got the king size bed... More

Had a terrific time except for the handicap room ,no fridge and the forever slipping on the ceramic tiles, had a nice slip and fall recovery, and no one too help you if you did fall you were on your own, you sign that waiver when you check in , not responsible and they mean it,but saw an elderly man... More

Similar to the last reviewer I agree that the beaches were nice, but having trouble finding too many other good points. Stayed at the Wyndham Maya because of the good reviews and the ok price, however for the price I paid at the Wyndham I could have stayed at the Riu and gotten much better (just based on previous resort... More

I am not a fan of this resort. Here are some of the low points: I asked the front desk if I should book my own travel to the airport or if they could help. They insisted that I use them and they required cash. I took out $80 USD to cover the taxi and my checking account was debited... More

We liked the beach and the hotel. Staff were helpful except the check in people. I guess they were stressed and a bit shy to talk . We liked the food at La Carte, specially the breakfast. Drinks were watered down for sure, which was okay with me since I can't handle too much. The only thing that surprised me... More

We just got back from VWM-- our 3rd time in the last 4 years. Reading latest reviews-- we were a bit worried-- but everything was still awesome. The staff was attentive and did everything that we asked to ensure we had a great time. The cleaning staff was prompt and efficient. One day our safe was accidently left open and... More