My husband and I returned yesterday from our week stay at the Viva Wyndham for a destination wedding. I will start with the only positive from the experience - the wedding was lovely. Unfortunately, this was overshadowed by the unbelievably poor experience we had the rest of the time. While the grounds were overcrowded, the rooms damp and outdated, and... More

This hotel is very noisy, it's nearly impossible to get asleep before 3 A.M. You're not treated as a human being or even as a customer. They just consider you as an object, a number. The food is very basic... Concerning your room, do not expect it to be tidied up before 12 o'clock. Sometimes it was not done before... More

My wife and I just returned from 6 days at the Viva Wyndham Maya resort. Although we’ve been to the area several times, this was our first stay in the Playa Del Carmen area. We’ve stayed at a wide range of all-inclusive so I feel we have a solid basis for comparison. First the good, the beach is absolutely beautiful.... More

This resort is far from a even a 3 star. I will keep it simple Good: clean room, clean grounds, Beautiful Beach So/So: Food (it is hot and will fill your stomach, do not expect quality even at the restaurants), customer service Bad: Good luck getting your water/sodas replaced (once over the week stay), Bar service-it is slow and people... More

I will try to keep this short ... we were 2 adults with 16 and 12 yrs. old kids. Resort was a perfect size.... everything so close....no need to take a shuttle to get to the beach, literally 30 seconds from the main entertainment area. Very clean and nicely decorated. Beach was everything you hoped it would be, water was... More

We loved the time we spent at Viva Wyndham Maya, it was the perfect getaway for us. Beautiful resort, in the perfect location. The beach is absolutely breath taking, and the service is impeccable. The work ethic of all the employees is really astounding, and something that we don't see often enough here in the US. What I think really... More

We just returned from 2 beautiful weeks,,,,so so awesome,,,lots to do and awesome food,,about an hour from airport.food was awesome with lots of everything...people there working are so sweet and work so hard...but always stops to speak to you...there was one guy who worked with VIP...he was always at the front,,what a sweet man and always wondering if everything was... More

Great position Excellent food and service Already returned You will not be disappointed. Walk out of your room into the pool and straight onto beach. Playa car is a quiet resort but easy access into PUerto del Carmen. Good facilities. Prefer this report to that of Cancun.

I guess the best part of the horrific buffet food was we actually lost weight on a all you can eat vacation. Maybe we're food snobs but I don't think so. Cold stale chips and fries, c'mon man. The fine restaurants on site we're great but you only get one reservation for four nights. We did get a extra one... More